TonneauCoversWorldReviews of tonneaucoversworld.com

DONT BUY FROM Tonneau Covers World Oh how I wish I had dug deeper into the reviews. Promised ship date and have moved it out at least twice now. Can't get a promised date, I'm calling them every single day now. Website is still misleading everyone saying it'll ship in a week. Used a gift card to purchase this and it probably won't accept a refund from them. I should have spent $30 more and bought local. DO NOT BUY FROM TONNEAU COVERS WORLD

This company is quick to take your money then give you quick shipping dates that change numerous times. 26 Sept order date for 6 Oct delivery date. Changed to 14 Oct ship date for 20 Oct ship date. I finally cancelled as I need to protect my stuff now not months later. Ordered from RealTruck.com on a Sat and already shipped out the same day with a FedEx tracking number of a Weds delivery date. Now we'll see how hard Tonneau Covers World makes cancelling and refunding my order.

I am not happy about the new roll up tanneau cover I purchased from covers world They advertised "No Drill" install using what looked like nice clamps, even their install video shows using clamps. I ordered the one for my 2021 GMC Sierra and what does it have? BOLTS and instructions to DRILL into the side of my truck bed side rail. And the clips provided are terrible.

Kept me on the hook for weeks They changed the ship date three times. I finally got fed up and cancelled my order. After receiving CONFIRMATION my order was cancelled they still shipped one of the items. I was not allowed to refuse shipment as it could jeopardize a refund. It took two weeks to finally get a return authorization. Took it to fedex the next day, and they had promised immediate processing of refund once the label was scanned. Days later I had to yet again check. Was told 1-2 days and would receive notice the refund was processing. It has been three business days and continued silence.

Bought cover Feb 9 2022 sent wrong tie down brackets have been trying to get the correct brackets for 2 months. They blame manufacturer and manufacturer blames tonneau cover world. Do not buy from this company. You will be sorry.

60 days late in shipping product, then shipped wrong product. Substituted a different tonneau cover, which does not stay in place (junk), and now will not cover their warranty because it's been more than 30 days. We filed a warranty complaint 15 days after we got the cover. We've been hassling with these clowns for 5 months! They just do not want to cover their products. Do business someplace else.

Horrible customer service. Don’t waste your money with this sad company

Before I ordered a tonneau cover I did a live chat and asked if the cover was in stock. They told me yes and said it would be shipped next day. It did not ship but they charged my credit card. I contacted company and they did not address the fact that they lied to me. They said “The item you ordered has a minimum allowance of 20 business days to have all orders processed, made, and shipped.” Obviously they do this to get orders instead of honest companies that tell the customers the items are on back order. I assume all their different websites do this, including RealTruck and BakFlip. I see now why a lot of once good brands have terrible customer service now that they were bought out by an investment company under the name Truck Hero.