Tommie CopperReviews of tommiecopper.com

The “size” of article I bought according to their chart was way too small. Sent for a return, but they deducted the postage of USPS from the returnable credit amount. I use to work for a bank, in business checking accounts. DOWNTOWN US National Bank, Portland, Or. So I know how the interest companies earn on amounts in their accounts are earned. I returned my item on the day I received it. Today is the Thirteenth day.. still no credit to my account. Poor rating, and will never try to buy from them again.

Ordered an items 3.5 weeks ago and have not received the item I ordered and paid for. Tried to contact DHL, TC's shipping partner, as I had received a "Delivery" notice. Not too sure where the package was delivered but it wasn't to my address. I did not receive any response from DHL so I am now trying to contact Tommie Copper. Been on hold for over 45 mins. & listening to the piano music loop is giving me a migraine. DO YOU EVER ANSWER THE PHONE? I prefer to order directly from a company for thier products vs Amazon but in this case I think that would have been the better option.

I had to return the bra because of the zipper in the front was not for me. I had to pay to return the bra, $12.50 plus the package = $20. I sent it ups and they received it two days later. waiting for my refund. 15 days so far and no refund. I just called them and had to wait 30 minutes for an answer. she told me they just got the return yesterday. I sent it 15 days ago. sorry to say but this company is a scam. stay away or be sorry.

The bra did not fit! They charged $7.99 to ship it and now want $12.50 to ship back the bra! So now it will cost me $20.49 for a bra that did not work!!!!! You better read their fine print. Also cannot talk to anybody and they will not answer emails!!!!!

Trying to return an item 12/26/23 Website will not recognize my email. Filled out the online return form, it will not send. Called the phone number it says they're closed for the holiday. Sent my own email to customer service, got reply the system is down for maintenance? Convenient right after Christmas so no returns can be processed and no contact.

Items were inferior and did not stand up to their advertising. Fit was loose and was not a posture shoulder bra as advertised. Very flimsy. They guarantee however fail to say YOU have to pay to return it if it is not right. I will not order from them again. It should be stated on the order form. Tried to call and hung up after 20 minutes of listening to music and getting no answer. Got an automated email in response to my email and they insisted I need to pay the return postage for the falsely advertised poor quality garment.

I bought knee sleeves and while I did measure my legs then bought the size the sizing chart on their web site recommended, the knee sleeve after three uses turned into a loose fitting sock. After 1st time it lost grip/tightness, 2nd time became loose and 3rd time would fall down off my knee. Disappointment with product quality. The ordering & shipping through their web site worked fine. Slick TV advertising lead me to this but product is lousy.

Tried to change order due to mix up in online order. Could not change order even though e mailed right after order placed. Called next morning told could not change order. Would have to return item and place new order. Also would have to pay return shipping fee. They do not have a way to cancel order online if there's a problem. Quite disappointed in the outcome. Especially since this was first purchase. Spent 20 minutes on hold when calling customer service.