Tom HollingerTom Hollinger is a modern fashion brand focused on delivering timeless, wearable pieces designed for everyday confidence and comfort.We aim to combine clean design with practical quality, offering collections that are easy to wear, versatile, and suited for a range of lifestyles. Our approach is centered around simplicity, consistency, and attention to detail, creating pieces that fit seamlessly into your wardrobe.At Tom Hollinger, we place a strong emphasis on customer experience. From product selection to delivery and support, our goal is to ensure a smooth and reliable shopping journey.If you have any questions or need assistance, our support team is always available to help.
Tom Hollinger (tomhollinger.com) has 589 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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M D H.
DO NOT BUY FROM THIS COMPANY Ordered some Navy pants in size medium and they sent a small pair in light blue!!! They are refusing to take them back and tell me I can return them to China at a considerable cost to myself. They offered me all sorts of discounts but no good as the things don't fit!! There's no acknowledgment that they have made the mistake by sending something I didn't order. Lost out on my money. The quality was extremely poor too.
Caroline M.
I’ve already written my review which actually mirrors everyone else’s but I’d just like to inform you all that if you paid by PayPal then they’ll refund you, it’s quite long and drawn out but it’s worth it, but I just hope that they can get it back from the criminals that run this company. I complained for us all, I want justice done, for us all
Louise W.
WARNING DONT BUY FROM THIS COMPANY !!! This business is based in China with a front of Tom Hollinger if there are any issues you have to return to china !!! I ordered a Xmas present on 12th bit it didn’t arrive to 29th and I was out of the country - I wanted to return this as it was for someone else and didnt fit me - But I have to return to china - the price of the return is more than the garment sp I have lost that amount of money I will never buy fro this company again it’s outrageous they can trade like this in the UK with our consumer rights Any trading standard officers out there ? Can you protect the UK consumer from this awful company ?
Vic
Received the item but didn't fit, no info in package how to return. Tried emailing but no response after a few days so checked the returns policy and clearly not worth the hassle. They've purposefully made it as difficult as possible to return items but therefore should not be an online seller. Do not purchase from this company.
Dawn B.
The summary about this company is 100% correct. Goods came from China (this is not obvious when placing an order) not as described, poor quality, and even though I ordered on the 12th Dec for Christmas presents did not arrive until 30th Dec. The return process is painful. I have been offered 10% refund and 20% refund which I’m not prepared to accept as I have no use for the goods. I also did a review on their website giving 1 star which unsurprisingly has not been uploaded. I thought this was a legitimate company - how wrong could I be. I paid £15 to send the parcel back via dpd (through the post office), I’ve sent the tracking information and proof I sent the parcel including a photo of the parcel with the dpd label on it to the Company. I’m still waiting for the parcel to be delivered and a refund to be issued. Update - Aug 2026 The unopened parcel has been returned to me stamped with ‘refused’ on it. So in hindsight I probably should have accepted the partial refund as I completely wasted my money and time trying to return the goods for a refund.
Rosemary T.
If I could give less than one star I would! DO NOT BUY FROM THIS COMPANY!! They sent the wrong order and wouldnt refund. They said I would have to send them back to China. Im furious! Will be taking this further.
Sharon
DO NOT ORDER FROM HERE. THE SIZING IS EXTREMELY SMALL, YOU HAVE TO RETURN BACK TO CHINA CHOOSING A LOT OF MONEY. THEY HAVE NO INTENTION ON REFUNDING YOU.
Dave V.
Absolute pile of delivery from the bottom. Everything about this company stinks like the above. Laughable business practices which go like this- - you order - it takes weeks -it arrives and disappointed and anger take over ( in my case no size on jacket and my 2 year old granddaughter would struggle to fit in it) Number 2 the quality is shocking no labels on the garments explains why Tom Hollinger doesn’t want to be associated with this Con. - They are used to people wanting to return the shi ite they have supplied so offer you the options of returning it to the sweatbox in China that you must pay for btw or a 10% discount on something has no value to start with. BASICALLY WHAT THEY ARE DOING IS THE SAME AS SOMEONE STEALING YOUR WALLET- yet they think it is a good business practice. AVOID THESE DBAGS AT ALL COSTS- Pun intended
