Leandra
My new card was mailed to a previous…
My new card was mailed to a previous address and I called in today to try and have them change my address. They refused to do so and told me I have to send my license and a piece of mail into them. I asked if they have a safeguard certification to see if my information will be handled properly and they told me no they are not certified. They have no secure link to send the requested information in to and that i just send it in to a random location. I do not feel comfortable with this whatsoever. I was willing to give my information over the phone and they told me no. I asked for a copy of my billing statement so I could make a payment and they didn't give me one. I will be going to the Better Business Bureau and all to the credit bureaus to report this. I am not happy and I refuse to let this company ruin my credit.