SHARON A.
Very frustrated!!
So I already left a review, I was told to call and have them help me! Well the lady said she can’t do nothing but tell me what to push on the app, I supposedly had the correct email address on file but to get my password or username I have to push saying I forgot it, I did and I never had anything emailed to me so I can change it, I looked through everything including spam, the lady said there is nothing she can do about it, I asked to set up my bank account information so I can have them take out payment right from my account each month and she said she cannot do that I have to do that on the app!!!! How can I do that when I can’t even get into the app!!!!!!!!!!! Very frustrated, once what I charged is payed off I will cancel this card!!!
Response from Today CardOct 21, 2022
Hi Sharon. Thanks for bringing this to our attention. We’d love the chance to look into this and see what we can do to help. Please give us a call at 866-686-2123. Your Today Card Team