TluseReviews of tluse.com

I ordered 4 dresses from this company. Their website states that their items are made in the US, but I don’t think that is the case. It took weeks for the dresses to arrive, and they were all too big. I am consistently a size Medium across many brands. These dresses were very large. When I contacted the company about a return or exchange (there is nothing on the website to facilitate returns, you have to get a return authorization from the company) I was told that exchanges for the exact same items was the only thing allowed, and only if the items were damaged. I persisted, and was offered a $25 refund, and to keep the items (that don’t fit). I persisted more, and was offered $45, and to keep the items. When I pushed further, I was told that I would have to pay for return shipping to Abu Dhabi. I now have 4 dresses I can’t wear, and I’m out over $100. Do NOT buy from Tluse!

The dress I ordered is well made and exactly as shown on the company’s site. Unfortunately, I had ordered the wrong size but their customer service response was prompt and helpful when I contacted them. I know there are many negative comments about Tluse online and can only speak from my own experience, but I am, so far, a satisfied customer

Still waiting to receive my clothes, ordered mid January in time for my vacation at the beginning of March! No response from customer service.

I bought two dresses - one was simply fab and am thrilled beyond measure, the other was not - but your customer service team were great and resolved.

I need to return item because material is like nylon. Very hard to get a hold of anyone.

Customer service very poor. Trying to return items but getting no response from email on website. Four emails sent and still waiting .

Great items. Quick to ship.

Dress fit true to size. Material was a good weight so that the dress hung nicely without any clinging.