TKO SuitesReviews of tkosuites.com

I have several issues & seems that it’s always an excuse. However, my rent is paid on time every month. But I can’t never get any resolution to my issues. I have called Amanda several times only to receive a recording saying Voicemail is full. Seems like it’s only about the monies nothing else matters. Building maintenance is horrible. Things should have been corrected prior to renting space to new comers. Clearly shows no walk thru’s are done after move out or move ins. Just shampoo carpet & move in…. I’m irritated…

Very disappointed in their ethics and responsiveness....deceptive practices employed in their leasing offices and also say one thing but have you sign totally different documents....when ask to call there is no responses and months had passed by and same thing and they keep charging unethical amount and when asked to call again no response and continuously upcharging everything then what leasing documents stated at the time of the signing.....Please do not continued with them.

TKO suites have good clean spaces, but the customer service is old-fashioned and at times very not accommodating. I’m glad to leave them.

I generally had a positive experience using this office space until it came time to move out and receive the security deposit. My business partner and I vacated our office at the end of our lease term in February 2026. Before moving out, we communicated with management regarding the lease end date and were informed that we could leave when the lease expired. We also completed the repairs requested by management, including patching and repainting the office at our own expense to restore the space. We were told that the security deposit would be returned within approximately 45–60 days. It is now June 2026, and we have not received any portion of our $3,000 deposit. After the move-out had already been completed and the lease termination had been confirmed, we were informed that $1,000 would allegedly be withheld for March rent. Regardless of that dispute, no explanation has been provided for why the remaining $2,000 has not been returned. The most frustrating part has been the lack of communication. Multiple emails and follow-up requests regarding the status of the deposit have gone unanswered or received delayed responses that did not address our questions. I hope management resolves this issue promptly, but based on my experience, I would strongly encourage prospective tenants to keep detailed records of all communications, move-out discussions, and security deposit arrangements.

Charity in Knoxville is the only reason TKO Suites gets a 1. Charity works really hard to support the tenants. But you can only do so much when Debbie at corprate keeps getting in her way. You will fight the fight of a lifetime to get some of your deposit back. They invent reasons to hold funds back. We had to get our attorney involved to get a partial deposit back MONTHS after we moved out. They will nickel and dime you for everything. As long as Charity is there, she will support you as much as she can. Debbie, well, tenant beware. You've been warned.

These people rewrote the definition of Slumlord, all they care about is money and no service to their tenants whatsoever. Garbage is always scattered everywhere, our trash that's supposed to be picked up every evening is alot of times still sitting in front of my office door when I come in the next day; front door that's supposed to be kept locked after 5:00pm is always left open and I have seen homeless people wonder the halls many times; it is always warm and stuffy in my office - I have told them time and time again to fix the air conditioning unit, to which they have failed to do; internet is sporadic and sometimes not working for weeks at a time; ceilings are not kept properly and could be falling off any minute; poor mail management (I always find other people's mail in my mailbox, and others have approached me giving me my mail). Stay away at all cost!

Services are not as expected.

The local person I have to deal with is sarcastic and unprofessional. The offer from this company is lower than most of the market, but you'll find out different when you get nickeled and dimed to death.