Skyler
AVOID LIKE THE PLAGUE
Customer service is utterly useless. It's a shame because I really like some of their products. I've been waiting almost three weeks for a return to process (since delivery to their warehouse), contacted customer service multiple times to ask if they could just verify receiving my package.However apparently their online agents have NO WAY AT ALL to contact their warehouse, or so I'm told. So the best response I received multiple times is "maybe it'll process this week, if not maybe try back next week." Mind you this is a package with a few hundred dollars worth of gloves. I've been a loyal customer of theirs for a while, but this is the final straw for me. If my return is not processed by the end of the week I will be reporting their charges as fraud, as well as filing a report with the BBB. Final lesson learned- NEVER ORDER FROM A COMPANY WITHOUT A CUSTOMER SERVICE PHONE NUMBER!!!


