tinytap.comReviews of tinytap.com

WARNING: Charged repeatedly in 2024, 2025 and 2026 despite no active subscription I am writing this review because what I have experienced with TinyTap over the last three years is extremely concerning. My problem originally started in 2024, when I tried their free trial. On approximately the fourth day, I was charged around €60 for a full year. I contacted TinyTap immediately and requested cancellation and a refund. I did not receive the refund. I even left a one-star Google Play review about the experience in October 2024, so there is a dated public record of my complaint. I subsequently checked my phone and Google account and could not find an active TinyTap subscription. Then, incredibly, I was charged again in 2025. And now, in 2026, TinyTap has charged me AGAIN. I do not have an active subscription showing with them, I am not using the application, and I have repeatedly contacted the company asking them to explain why I am being charged and to stop the payments. Regarding this latest charge, I contacted TinyTap approximately 10 days ago. I have received no meaningful response, no explanation and no refund. The recurring payment is being taken through PayPal. I have tried cancelling the authorization through PayPal, yet I have experienced it becoming active again. PayPal has now contacted TinyTap regarding the latest transaction. At this point, this is not simply about one disputed €60 payment. This has happened in 2024, 2025 and 2026. I find it deeply concerning that payments can apparently continue when I cannot find an active subscription and my repeated attempts to resolve the matter directly with the company receive no response. Based on my experience, I strongly recommend that anyone considering TinyTap exercise extreme caution. If you have ever taken a trial or given them payment information, check your PayPal automatic-payment authorizations and your statements carefully in subsequent years. Three years of repeated charges and unsuccessful attempts to resolve them is completely unacceptable. I would not trust this company with my payment details again.

App on iPad is terrible with loads of IT bugs. Of course no one replies to customer service emails for support. Got charged 120$ out of no where a year later! customer service still non existent! If only I saw these terrible reviews first

Terrible customer service . I purchased the subscription for a year but the app doesn’t recognize my subscription and even after mailing proof to customer service no response back from them . When I reached out via mail first time it took them weeks to respond back to ask for proof of purchase . DO NOT SUBSCRIBE

The app itself is fine but there are comparable ones that are free. My one star review is because they will continue to charge your credit card exorbitant amounts with no advance notice of the charge. A year after downloading the app my credit card was charged $120 and they refuse to refund me.

SCAM. Subscription was canceled but the company made unauthorized renewal charge to my account of 59.99. There was no notification of renewal, no warning.

9/28/2025 I received an email and a letter stating that they would go ahead and give me the credit that I deserved of $83 if I would change my review. I told them I would change the review once the credit had posted to my account. As of today my bank says the credit will post within 5 days. I will be back for an update 8/27/2025 I signed up for the trial on Facebook. I forgot about it never used it and saw they charged me $83, 11.00 for the games and $71 for membership for one year service. I did a chat on their website and was told that they do not issue credits. I emailed them via email, told them I never used it and would not be using it in the future so I requested a credit. They never responded. So I emailed them a second time no response again. I contacted my bank and let them take care of the fraudulent charges.

If I could give negative stars, I would. My experience with TinyTap has been a masterclass in how not to run a business—or treat a customer. I figured out in minutes that TinyTap wasn’t for me and tried to cancel during the trial. But guess what? Cancellation? Impossible. The subscription was hidden like a secret trapdoor, designed to snare unsuspecting users. Instead of support, I got canned replies so robotic they might as well have been typed by a bot programmed to ignore basic human decency and consumer law! What’s worse, reading other reviews, I see my experience is strictly by design. This isn’t a bug. This is TinyTap’s entire business model: engineer a labyrinth that blocks cancellations, stonewall with scripted replies, and only “refund” when your bank forcibly intervenes. Did I ever receive an apology, or even a hint of accountability? Of course not. After multiple emails and an escalation, their Head of Customer Success wrote me a single, bland note after my bank decided enough was enough, telling me I'd won the dispute! Not even a sorry for any of what can only be described as an absolute farce! I guenuinily don't understand why a business would want to force an unwilling person to be a customer for an entire year and then waste their own time and resources dealing with escalaions and potential risky compliance and legal disputes - what do they thinks going to happen - I'm going to become a brand ammbasador and recommend them to my friends? It's truly baffling! So, in conclusion, if you want an app that traps you in subscriptions, stonewalls reasonable requests, and treats consumer rights as optional? Welcome home. If you value your time, money, and sanity, do yourself (and everyone else here) a favour: avoid TinyTap!

I wrote a review in January/2025 (I don't know why but I can not reply back) and tinytap replied me just in July/2025 telling me to get back in touch with the suport team again. I did it but their reply was as below: Hi Laís​, Thanks for reaching back out. Unfortunately I still unable to provide a refund, as now too much time has passed. You can try contacting PayPal to allow the refund. ​Take care, Brooke So they took 6 months to answer me and I am not able to get my refund because too much time was passed? Can you give me a solution please?