TinybigbagReviews of tinybigbag.com

This was my first time order from TinyBig Bag. There was an issue with the delivery of my bag and I was very frustrated with the situation. Rose at the customer service was extremely helpful and supportive. She took ownership of the problem and resolved it in a timely manner. Rose is very responsive, caring and supportive. I appreciate her assistance. The bag itself is beautiful, soft and it is exactly how it's advertised on their website in photos and videos. Im happy and will be a returning customer.

I love my bag !! It’s pretty and practical. Small but big in the same time . I will recommend 100%

Was een beetje angstig na het lezen van de reviews, maar ik ben zeer tevreden. Verzenden duurde iets langer dan ik gewend ben, maar mijn bestelde tas kwam vandaag binnen en wat een leuke tas! Werd geleverd in een stoffen tas en de kwaliteit is prima.

Ordered a Lulu pop open bag in the 7th July. I must admit that I was anxious after reading previous reviews that it wouldn't arrive, but it did. Arrived today, well packaged and with its own dust bag ! I'm well happy and would definitely buy from this Company again.

The bag came with a non-functioning clasp, but customer support fixed it immediately and they sent me a replacement bag within a few days. I am very satisfied and I give five stars.

Don't really know what all the negative reviews are about because I purchased 2 bags and they are lovely. Also didn't realise they were being shipped from overseas but when I emailed for an update on shipping, the team responded in the same day and were very helpful :)

Still relatively new purchases. Take note they are shipped from abroad (not based in the UK which I didn’t know until after purchasing) but all in all they arrived pretty quickly and they look really cute. I originally purchased one for me and my sister after seeing an Instagram and it there was an offer if you bought two. It’s perfect size for phone and keys, with some little slots for two cards. My sister then decided she liked mine better so wanted to order another one, so as the same offer was on, I got myself another in a different colour too. The second one has 2 pockets (same as the previous) however the front pocket is a clasp, and the back pocket is more like a purse when you unzip it. I wanted them for holiday as I prefer smaller bags so hope the quality holds up!

I ordered 2 bags for xmas presents. One of them came with a tiny flaw (small hole) on the back. As I hadn't used the company before and discovered them on an instagram ad, I didn't hold out much hope for a replacement. But the customer service was excellent and I received a full refund with no arguments. Very pleased!