TinybigbagReviews of tinybigbag.com

Fatal , entrega con retraso , mil emails para saber situación de mi pedido, para no repetir

The items I ordered were nice, but I ultimately decided that the bag was too small for my purposes. When I reached out about a return I was told that the sizes were listed on the website so I wouldn't be able to return. I will only buy from companies that have a return policy. Maybe there was some small print I didn't read when ordering but I will never order from them again.

the bag never arrived. can't get my money back.

It's been almost a month and it hasn't arrived even tho I have contacted them.

Cheaply made. Takes two hands to open the purse. Too small.

Hice una compra de 4 articulos, creyendo que eran de piel tal como parecia indicar el anuncio, desde luego el precio pagado era para ser piel autentica, pero cuando recibí el pedido el material era puro plástico!! (lo denominan piel vegana) Inmediatamente contacte con ellos para hacer la devolución,tardaron 2 dias en contestar y daban largas,finalmente conseguí me enviaran las instrucciones para devolver, por supuesto el costo del envío a mi cargo, y lo mandé con Correos para que no hubiera problema.Hoy me escriben que lo han recibido pero que el bolso no llegó bien porque no llevaba el embalaje original y que faltaba 1 articulo(1 monedero). Para el embalaje con que lo devolví usé exactamente! el mismo que ellos enviaron, y en cuanto a lo de la falta de 1 articulo es vergonzoso que acusen a Correos o a Mí ,,de que nos hemos quedado con 1 articulo, todo como excusa para no hacer la devolución.Mi fallo fue no leer antes las opiniones sobre esta tienda. Experiencia muy negativa, no les doy 0 estrellas porque no puedo. Son una estafa, te hacen perder tiempo (llevo ya mas de 7 mails intercambiados con ellos), y dinero.

DO NOT ORDER FROM THIS COMPANY!!! getting a refund is impossible. They have steps to take to get a refund but they always want more. Contact about refund, then send a photo or why you want to return the item. They are basically trying to run out the clock on the 14 day return. The purses are not real leather! Save yourself the hassle. NOT WORTH IT!!

If I could give 0 stars I would. My order was supposed to be gifts for my bridesmaids, however; 1) the order confirmation did not match the products I had ordered, 2) I had noted the shipping address was different, however the site glitched and reverted back to my payment address. These are simple tech issues, and I immediately contacted them to notify of the error. I didn't not hear back, resorted to having to dm them on instagram, telling them to just cancel the order. They didn't do that, instead dragged their feet. The package finally arrived, well after my wedding day (let alone the shipment date), when I reached out to return the order, I was told that there was no way for me to get a refund. DO NOT TRUST THIS SITE. They have a ridiculously strict return policy and their customer service is a nightmare to get a hold of. I massively regret using this site.