Timeshare Legal is the oldest full-service timeshare exit company in the country. We lead the industry with over 16 years of experience, and an in-house service department. The guarantee on our 3 step process is backed by our highly trained staff and thousands of satisfied clients.
timesharelegal.com (timesharelegal.com) has 396 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Website
timesharelegal.com
Category
Administration & Services
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 65% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I cannot get Timeshare to return my call. There has been no contact for some time. I paid money to them for a service. I would like to know where we stand.
Response from timesharelegal.comSep 30, 2026
A one-star review claiming we do not return calls is unfair given that we returned your call within 24 hours of receiving it.
We also helped you receive an offer to have your timeshare taken back and are actively working with you on that offer. Your review does not reflect that progress or our continued involvement in your matter.
We remain available to address your concerns and continue working with you toward a resolution.
LM
L M.
SCAM
SCAM, DO NOT SIGN UP. did not work and will not refund your money. I've emailed and called, they completely ghosted me.
Response from timesharelegal.comAug 21, 2026
We recognize the concerns expressed in your review and would like the opportunity to better understand your experience.
What you’ve described is certainly not consistent with the feedback we typically receive from our customers.
We have located your information, and your concerns have been shared with our team for further review.
Please be assured that we remain committed to supporting you throughout the process and look forward to continuing to work with you.
Please don’t hesitate to reach out to us at (888) 247-5664 so that we can provide further assistance.
KD
Keri D.
I have been working with Timeshare…
I have been working with Timeshare Legal for over 2 years and nothing has happened I am still stuck with my timeshare.
Response from timesharelegal.comApr 14, 2026
Thank you for your feedback. We take all concerns seriously and strive to provide transparency and support throughout the entire process.
After reviewing your account, we want to clarify that your contract has, in fact, been successfully canceled.
We understand how important this outcome is, and we’re genuinely glad we were able to help you reach this point.
If there is any confusion regarding your current status or if you have additional questions, we encourage you to contact
our office directly so we can walk through the details with you and ensure everything is fully understood.
We remain committed to assisting our customers and appreciate the opportunity to address your concerns.
JC
Joseph C.
Misleading, Unprofessional, and Ultimately Harmful Experience
Update: After posting my review, Timeshare Legal responded with statements that do not address the actual issues I experienced. To clarify:
• Their assigned law firm impersonated my wife during a call with the developer, using her personal information without consent.
• An FTC complaint was filed in my name without my authorization.
• I was instructed to ignore calls and letters from the developer and not bring the account current — the opposite of what they now claim publicly.
• No legal advice, negotiation, or cancellation work was ever performed, despite this being the most expensive part of their process.
Timeshare Legal’s public response repeats contract language but avoids these documented actions. My experience was not a misunderstanding — it was a series of unauthorized and harmful steps that I would never recommend to anyone.
My wife and I had an extremely disappointing and damaging experience with Timeshare Legal. They presented themselves as a legitimate service that could help us exit our timeshare. They charged us $6,499 and immediately handed us off to a group they called “Thompson & Associates,” who they represented as our legal team.
Very early on, the red flags started. We were instructed to hide their involvement from the developer, avoid answering calls, and intentionally let our account fall behind. We later learned that Timeshare Legal is not a licensed law firm and had no legal authority to represent us in any capacity. That became obvious when they pushed all the actual work onto us while claiming they were handling things behind the scenes.
They drafted grievance letters for us, told us to sign and mail them, and even filed a complaint with the FTC without our knowledge or input. The most disturbing part was when their “legal team” impersonated my wife during a phone call to the developer—something we never authorized and only discovered when the developer contacted us.
Despite all their promises, no progress was ever made, and following their instructions caused our account to become delinquent and harmed our credit. They did not negotiate with the developer, did not communicate with them, and did not provide the legal representation we were told we were paying for.
We are now left cleaning up the financial and credit damage caused by their guidance. Based on our experience, I strongly urge others to be extremely cautious before engaging with Timeshare Legal.
Response from timesharelegal.comMar 24, 2026
Our goal is to provide genuine assistance to those seeking to exit their timeshare agreements, and we regret if your experience did not align with that.
Exiting a timeshare can be complex, so we aim to ensure transparency by clearly explaining our three-step cancellation process upfront. Upon reviewing your account, we see that you agreed to this three step process, with the third and final step involving the retention of a law firm on your behalf, the “group” you referenced in your statement.
As stated on our website, we are not a law firm and do not provide legal advice. Accordingly, when this step is reached within your specific process, a law firm was engaged to advise you on available cancellation options.
To clarify, we want to assure you that Timeshare Legal would never instruct or require you to stop making payments on your timeshare contract. Any decision to pause or discontinue payments is a personal choice made by the customer. While some customers decide to take that step during the exit process, it is never something we direct or enforce, as every situation is unique.
Throughout every stage, we prioritize offering dependable support and personalized assistance within every interaction with our customers, assuring our customers feel informed and confident from start to finish.
Your feedback has been shared with our management team, as we take all concerns seriously.
One of our case managers has reached out to you to continue to help you navigate this process. You’re also welcome to contact us directly at 1-888-247-5664 or [email protected] so a case manager can personally assist you.
FA
Faith-Ann
BEWARE!!
BEWARE!!! I paid timesharelegal in full 2 years ago to cancel my timeshare. I am still getting bills from my timeshare and timeshare legal has gone silent.
Response from timesharelegal.comApr 16, 2026
Thank you for sharing your feedback. After reviewing your file, we can confirm that we have been actively working on transferring the ownership out of your name and we have provided you with an update and initiated the next steps for your account.
We value the opportunity to assist and remain committed to providing support throughout the process.
RF
Renee F.
We hired them in 2023 it 2026 and ZERO Results
We hired them in 2023. It is now 2026, with no offer of exit from Hilton Grand Vacations. They have zero lawyers on staff. Their only solution was to default on our loan and ruin our credit score. This company is a total scam. And charged us $6000 for zero results.
Response from timesharelegal.comFeb 3, 2026
Our goal is to provide genuine assistance to those seeking to exit their timeshare agreements. We regret if your experience did not reflect that.
Our team draws upon decades of industry expertise and carefully tailors each cancellation process to fit our clients’ unique situation.
Although the process may appear simple, our well established position in the industry reflects a commitment to excellence.
Thank you for sharing your concerns. Your feedback is important to us as we continuously work to improve and provide the best possible service to all of our clients.
BW
Brian W.
Do not use
They are cery expensive for what little they do. They wrote 2 letters that were poorly written and had us send to timeshare company. We deeded back the mortgage 10 months ago and Timeshare Legal had no idea even after we sent them the communucation from the timeshare. They will not gelp you ask for a refund of any fees. Do not use !
Response from timesharelegal.comJan 7, 2026
We’ve supported countless timeshare owners in achieving a successful exit.
After reviewing your file, we can confirm that your timeshare has been successfully canceled.
If you have any additional questions or would like to discuss anything further, please feel free to contact us at
RF
Roger F.
This company repeatedly lied to us.
In January 2024 we were contacted by Timeshare Legal to cancel our two timeshares and portfolio points. They repeatedly guaranteed that all would be cancelled by the end of 2024. The contract we signed with Timeshare Legal stated they had three years to cancel them. We repeatedly told the salesperson what the contract said. That person told us repeatedly to disregard what the contract said. That they were guaranteeing all would be cancelled by years end. None were cancelled by years end. We then had to pay another years maintenance fees but were unable to use the timeshares or portfolio points.
In January 2025 we contacted the resort to see what was happening with the timeshares and points. We then put into a three way conversation with the resort, Timeshare Legal and ourselves. It seemed like a peculiar relationship between the resort and Timeshare Legal. It appeared that there was some collusion between Timeshare Legal and the resort to extract maintenance fees from us.
We ended up attempting to deal directly with the resort again and were successful. Timeshare Legal is absolutely useless. The resort said that Timeshare Legal was a scam.
Response from timesharelegal.comDec 12, 2025
We genuinely value all input, as it helps us enhance our services and ensure we’re meeting the needs of our clients
After reviewing your file, we can confirm your timeshare has been successfully canceled.
As you've confirmed, we provide our enrollment agreement upfront, which is signed and agreed upon before we commence any work in order to ensure transparency.
While we cannot guarantee specific outcomes because each situation is different, we strive to work diligently on behalf of our clients.
Your feedback has been shared with our management team, as we take all concerns seriously and value every opportunity to improve.
