Timeless Pearl Reviews | Read Customer Reviews of timelesspearl.com

Timeless Pearl Reviews | Read Customer Reviews of timelesspearl.com

Timeless Pearl reviews

84 approved reviews, newest moderated first

Erwan
Aug 17, 2022
The earrings were same as in website…
The earrings were same as in website and of good quality.
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Jennie L.
Jun 24, 2022
Hello,
Hello, Could you please follow up with UPS closely regarding my parcel? I made my purchase two weeks ago while today, still there is no update to my UPS parcel. Thanks.
Response from Timeless PearlJun 24, 2022
Hello Jennie, we are so sorry to hear that you still haven't received your package. Actually we are a small business and we don't have any control over UPS once we drop off the package to them. We just called UPS and it seems that you requested the delivery to be changed to a UPS store and you would need to pick it up in a store near your home. We are so sorry that we don't have any control over any UPS in any country, and there are very limited things we could do at this point. If there is anything we could do, please kindly let us know. Thank you so much for your understanding and patience!
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Velmar C.
Jun 21, 2022
Cute necklace
Cute necklace. Good pearl quality!
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sandra A.
Jun 17, 2022
The pearl earrings were exquisite
The pearl earrings were exquisite. They are a nice modest size and fit at the tip of the ear lobe which is a refreshing variation.
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Birjees A.
Jun 5, 2022
I just purchased few earrings for the…
I just purchased few earrings for the teachers. It came super fast and with a thank you card for teachers and bags included for gift boxes. It made my life easy. So thankful!
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Robert
Jun 2, 2022
The ring was exactly what I wanted and…
The ring was exactly what I wanted and it fits me perfectly. Lovely pearl on it.
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James Matthew A.
May 25, 2022
I ordered booking flower pearl with…
I ordered booking flower pearl with 12mm size pearl but I got smaller size. Do I have to return it for replacement?
Response from Timeless PearlMay 25, 2022
So sorry to hear that. Could you please remind us your order number? We couldn’t find any order with your name, and there is no “booking flower pearl” in our store. Thank you!
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Emine K.
May 3, 2022
First kissing fish bracelet I ordered…
First kissing fish bracelet I ordered tranished, second same bracelet I ordered does not have the same amount of pearls and it is shorter, it does not fit and fish pieces smaller and different. I asked timeless pearl to replace and repair these bracelets but no one responded. I still can not use my new order because it is shorter. There is no size on the page, it is one size and from the pictures with the pearl counts it should fit but mine has 13 each side and shorter than previous order and does not fit. They either should take these orders back and return my money or send me new ones which are correct size and right size of fish pieces. Timeless pearl has not responded to me so far. I am still waiting
Response from Timeless PearlMay 8, 2022
We are so sorry to hear that! We've sent you an email and a prepaid return label one week ago but you might have missed it. We'll send you a new package with two new bracelets and a printed prepaid return label so that it's easy to return the old ones. Sincerely apologize for the inconvenience, and thank you for your understanding and collaboration!
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