Jessica B.
Terrible customer service
Terrible customer service. Product line is glitchy and not engaging. Very frustrating for my first and second grader.
Response from Time4MathFactsNov 13, 2024
Thank you for sharing your experience. We're really sorry to hear that you found our product to be frustrating and not engaging for your children. We understand how important it is for educational tools to capture the attention of young learners, and we regret that we didn't meet your expectations. We're also concerned about your mention of glitches and would love to know more details so we can investigate and address any issues you've experienced. Your feedback is invaluable to us, and we're always working to improve the product to ensure a smooth and enjoyable experience for all users. If you’re open to it, we’d be happy to assist you further or offer some tips to help your children get the most out of the program. Please don’t hesitate to reach out to our support team directly at 888-771-0914 or email us at [email protected] Thanks again for your input, and we hope we can improve your experience moving forward.