Lillian
Different answers from customer service on the same question
They called to tell me that they were going to settle one card and will get back to me/send me the settlement letter. its been 2 weeks. I asked if they send letters to creditors to say they are representing me. The guy said yes that can be done but told me to call customer service. Which I did and was told by another guy that no they don't do that. This is about the 3rd time that am getting conflicting messages from customer service. It is fustrating.
Response from Timberline FinancialJan 30, 2017
Lillian, thank you for your feedback. We hope our customer service specialist, Sara, and our strategist, Nicholas, addressed all your concerns last Thursday. Please don’t hesitate to reach out whenever you have a question.



