Evelyn H.
I am very disappointed in the customer…
I am very disappointed in the customer service and care on my account. First, I had a lawsuit that was filed against me because of the non-action by timberline. Then I had a second account where a settlement was reached and timberline did not attend to it. I call frequently to inquire on my account and I’m told each time that someone will call me back and no one does. I will never recommend Timberline to anyone.
Response from Timberline FinancialApr 15, 2021
Hello - It is our intent that each client be pleased, comfortable and informed about their program. We would like to have a member of our escalated client team contact you to better understand your rating. We'll be arranging an outreach so we can discuss. Thank you again for your honest feedback. Warm Regards, The Client Experience Team Reference ID: GT-4523787



