Timberline Financial Reviews | Read Customer Reviews of timberlinefinancial.com

Timberline FinancialReviews of timberlinefinancial.com

4.0548 reviews
Legal Service Providers
200 W. 39th Street, Suite 11, New York, New York

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Timberline Financial

About Timberline Financial

As a leading financial services company with a focus providing debt relief programs for consumers and small business owners, our team of knowledgeable and compassionate debt consultants work closely with our clients to understand their needs and concerns and develop a personalized program to help them become debt free in the shortest time possible. Prior to enrolling in one of our programs, we will provide you with a clear written plan you can review to decide if a debt resolution program is right for you. And you can rest assured that you will never pay a fee to our company until we have resolved a debt for you.While no two clients we serve have the same set of financial circumstances or debt load, we work with clients every day, from all walks of life, who have one thing in common; a desire for a fresh start and a life free from the burdens of high-interest credit debt. If you are struggling to meet your minimum payments, or have been unable to make several recent payments on one or more credit card accounts, our debt resolution program may be the solution you have been seeking to get your financial life back on track. Call us today, and let one of our specialists discuss your situation and provide you with options you can evaluate to determine if we can help.

Timberline Financial (timberlinefinancial.com) has 548 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: timberlinefinancial.com
Website: timberlinefinancial.com
Category: Legal Service Providers
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 80% of reviews.
Latest: Most recent review: June 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Timberline Financial reviews

548 approved reviews, newest moderated first

Jeremy K.
Nov 20, 2019
Kind people, unkind systems
The customer service representatives have always been very polite, kind, and understanding. I was disappointed, however, when a recent adjustment that I requested was agreed to, but not implemented. That left me with a negative account balance in my checking account, as well as an overdraft fee. Getting that error corrected has been an inconvenience on my part.
Response from Timberline FinancialDec 6, 2019
It is our intent that each client be pleased, comfortable and informed about their program. We would like to have a member of our escalated client team contact you to better understand your rating. We'll be arranging an outreach so we can discuss. Thank you again for your honest feedback. Warm Regards, The Client Experience Team Reference ID: GT2827495
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Edward
Nov 15, 2019
Talissa is the best!
Talissa is an asset for you all! She helped me with all the questions I had and all I can say is “What a sweetheart!” Thank you Talissa!
Response from Timberline FinancialNov 19, 2019
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team Reference ID: GT2764303
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Patty S.
Nov 14, 2019
Timberline has been amazing except for…
Timberline has been amazing except for our last request to skip our monthly payment this November. It was taken out of our account despite the request to skip the payment. We then called to get that money refunded, but the representative marked our account to skip our December payment. We just wanted the November payment refunded. Which was discussed on the phone. This situation was brought to the customer service managers.
Response from Timberline FinancialNov 19, 2019
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team Reference ID: GT2764232
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Caleb M.
Nov 12, 2019
Look no further!
Timberline Financial has been nothing but amazing. They are always available to answer any of your questions honestly. Just be patient and you will be see results. I spoke to Tyler most recently and he as well as the rest of the staff are courteous and extremely knowledgeable. I would highly recommend using Timberline’s services to friends and family!
Response from Timberline FinancialNov 19, 2019
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team Reference ID: GT2764060
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Carlos S.
Nov 12, 2019
Real Helpfull
Real Helpfull
Response from Timberline FinancialNov 19, 2019
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team Reference ID: GT2764038
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NA N.
Nov 12, 2019
Worst customer service I have received
I have been promised an estimate to complete on multiple different occasions by multiple different deadlines. I have been promised several call backs. I have not received any of this. Each time I call it's a new excuse as to what happened or why I don't have it. If I could rate this a zero star I would have.
Response from Timberline FinancialNov 19, 2019
Hello - It is our intent that each client be pleased, comfortable and informed about their program. We would like to have a member of our escalated client team contact you to better understand your rating. We'll be arranging an outreach so we can discuss. Thank you again for your honest feedback. Warm Regards, The Client Experience Team Reference ID: GT2764013
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David B.
Nov 11, 2019
Everything that Timberline’s…thank you for being there for me
Everything that Timberline’s representatives have always help me when ever I call to see how my accounts are doing I really appreciate everything they do for me thank you d baker
Response from Timberline FinancialNov 19, 2019
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team Reference ID: GT2763989
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Wilmer T.
Nov 8, 2019
Right of the bat Prya is friendly
Right of the bat Prya is friendly, courteous and professional. She made me feel I was her only customer. Took the time to take care of my questions and requests. For that, I Thank You. Prya!
Response from Timberline FinancialNov 11, 2019
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team Reference ID: GT2729452
Report