Timberline FinancialReviews of timberlinefinancial.com

If I could give 0 stars, I would. Don't walk, run away from this company that preys on people in a desperate financial situation. I have been given misinformation and have been promised actions repeatedly that have turned our to be blatant lies. This has been, by far, the worst experience with a company I have had in my 48 years of life. Don't be fooled by the empty promises and horrible customer service offered by these scam artists.

so far everyone i talk to is great but they keep sending me emails telling me they made a agreement with one of my creditors and to respond to the email with the last 4 digits of my social security number and say I approve and accept the offer which I do and they just keepi g sending me the same email and say i made anverrori hope they are able to figure this out

We have been enrolled in the program for two years. To date, only 8% of our accounts have been settled. There are still outstanding accounts that were promised to be settled 6-9 months into entering the program. I have called several times to stress the urgency of getting the remaining accounts settled, however, the remaining accounts still have no resolution. I keep getting the same answer every time I contact Timberline. Two of our accounts have gone into litigation, one due to a Timberline personnel error. When we began the program, they explained that our accounts would be settled 6 to 9 months into the program. Now, 24 months later, there are still several outstanding accounts that are not being negotiated. So far this has been a miserable experience that I would not recommend to anyone.

The customer service has been good. But the debt negotiating is not. It wasn’t sugar coated for me so I brought it on myself I guess. I’ve been in the program for 4 months & my credit has been shot. I opted out of the program & am handling my 3 debts on my own. It ended up being better for me in the long run. Please talk to your creditors before entering this program. I wish I did, & now I know I can pay off through them with a payoff program of 5 years. All 3 of my creditors had the same program. Don’t ruin your credit!!!

Always courteous and helpful.

It was an informative phone call and the Agency Representative was very nice. He cleared up my questions and sent me information about it. I really appreciated his positive outlook on my issues and it made me happy I choose this company to assist me.

Although my husband and I are fairly new in Timberline financial, we are completely satisfied with their service . They really keep us update on everything and how we can help make the program work smooth going forward.

Not only did my customer service rep help me with what I called for but she then gave me a motivational pep talk that I really needed at the time. Just wanted to say thanks much appreciated. Rob Peace