TiktokshopReviews of tiktokshop.co.site

If I could score 0 I would. Bought 2 items, only 1 received, can't get hold of anyone to sort it so part goods and out of pocket its ridiculous

Placed an order through tik tok shop and left specific instructions to relay on where to leave my parcel. They ignored these instructions and left it at my front door in full view. When I returned home my parcel wasn't there. My refund request has been refused for this order. Therefore, I have paid for items which I haven't received. Customer services are not interested.

Avis très négatif sur TikTok Shop à fuir absolument. J'ai commandé sous le numéro 576898180888369663 et je n'ai jamais reçu mon colis. Le transporteur Cainiao a lui-même confirmé par écrit que la livraison n'a pas été faite correctement. Le livreur s'est trompé : il n'a pas téléphoné, n'a pas sonné à mon interphone et n'a pas vérifié mon nom. La signature n'est pas la mienne, la photo montre un hall d'entrée inconnu et des jambes d'homme alors que je suis une femme. C'est la preuve absolue que le colis a été donné à un inconnu. Malgré le mail du transporteur qui reconnaît l'erreur, le service client de TikTok Shop refuse de me rembourser. Le pire, c'est leur mauvaise foi : ils m'envoient des messages hypocrites en disant qu'ils ont analysé mon dossier "attentivement", mais ils disent être bloqués par leur système et me donnent tort. Ils se fichent complètement des lois françaises sous prétexte que l'entreprise est basée en Chine. Cela veut dire que n'importe qui peut se faire voler son colis sans jamais revoir son argent. Ils essaient de se décharger de leur responsabilité en me disant d'aller porter plainte à la police pour qu'ils cherchent mon colis à leur place, ce qui est absurde. Ne commandez jamais sur ce site, leur service client est déplorable, injuste et n'a aucun respect pour les consommateurs.

Appena arrivata la conferma di un ordine mi accorgo dell'indirizzo errato. Segnalo quello giusto sia al venditore sia a tik tok shop per ben 3 volte ciascuno. Il venditore sostiene di non poterlo correggere e così anche tik tok. INCREDIBILE! SERVIZIO PENOSO!

Stay away from this shop - poor quality items and some fake products. Sellers may promise refunds but I purchased a tracker and didn’t work and was refused a full refund. Please do your research first before any purchase. I will not be using again.

Ho effettuato vari acquisti da tik tok shop e tutti andati a buon fine, fino a poco tempo fa dove ho acquistato 2 paia di cuffie da paxa. Una delle due non funzionava e ho fatto la procedura di reso ed ho spedito l'oggetto. Prima di ricevere l'oggetto il venditore ha rifiutato il reso. TikTok shop ha detto che avrebbe preso in mano la situazione e invece ha dato ragione al venditore, non si sa perché. Cosi mi trovo ad aver pagato l'ordine e aver restituito l'ordine, doppio danno. Mai più acquisterò da questo venditore e mai più da tik tok shop. Il cliente non è tutelato e se un prodotto non funziona non si può restituire, ne riparare. Pessimo

This are scammers in this tiktok shop first no phone number no means of contact if you reply it says no reply at, i purchased two pairs of vt70 phone thinking it was a good bargain not knowing is a scam up to date no phone no respond to email, even tiktok are disputing with my card coming, that the seller is legitimate, ok send me the phones no, refund my money no, pls do not buy from tiktok 80% of the sellers arescammers, up to this moment iam still fighting with my card company to refund my money and tiktok are still busy claiming it was a genuine sell. stick to your ebay and amazon this tiktok is made only for scammers no regulation no address no phone number

Okay they have a lot of good stuff some is price at a great low price but you will be paying way much more because they get you with the high shipping cost so your really not getting a deal plus you have to wait so just go to Walmart or somewhere else.. or look on Amazon..