TRUFFATORI!
Per il Louvre , come per tanti altri siti di musei, camuffano il sito e sembra vero. In questo modo traggono in inganno perché si pensa che si stia acquistando dal sito ufficiale!
Ho pagato 221€ per 4 biglietti con audioguida per cui avrei speso 52€ (con un figlio di 17 anni che paga 0€ e uno di 21 che paga 2€!!!) e 4 audioguide all’interno le avrei pagate 24€. Totale 76€! Ho pagato il triplo.
MT
M T.
Misleading site run by bad people
I inadvertently purchased tickets for my family through a mirror website. As many other reviewers have reported, the overcharging (nearly three times the official price and charging for infants, who are admitted free on the official site), the deliberate misleading of innocent tourists, and the complete refusal to negotiate refunds amount to what I would describe as a quasi-criminal practice.
I challenged the company by exchanging more than 20 emails. However, their responses were consistently limited to statements such as “we are a legitimate company,” “you accepted the terms and conditions,” and “we offered additional value.” These replies only increased my frustration, as they ignored the fundamental issue of deception.
I remain extremely upset about this experience. As a result, I investigated the entities behind this operation and identified two companies involved:
The Walker Tours LLC (EIN: 37-2091569, United States) — the apparent website owner
Feel The City Group (NIF: 90206152, Spain) — a Spanish company seemingly involved in operating the site
Individually, I considered how I could help prevent others from falling into the same trap. One step I took was to report my case to multiple relevant authorities, including:
- econsumer.gov – an international public platform for consumer complaints
- National Cyber Security Centre (UK) – via reports and related review channels
- SignalConso – the French government’s consumer protection platform
- The Louvre Museum – to alert them directly
- I have also filed a chargeback request with my credit card provider
If you are a visitor to this page, have already paid, and feel completely distressed by a similar experience, I strongly encourage you to report your case to the relevant authorities. Collective reporting is one of the most effective ways to ensure that these practices are properly investigated and stopped.
I sincerely hope this situation will be resolved and that future visitors will be protected from such deceptive operations.
FS
Flower S.
NOT OFFICIAL
NOT OFFICIAL LOUVRE WEBSITE, ........... OVERCHARGED AND Did't REPLY for my request email = no service
The purchase was made without being explicitly informed that the vendor is an independent reseller and that these price increases could be applied.
This corresponds to misrepresentation and deceptive sales practices.
L'achat a été effectué sans qu'on sache clairement que le vendeur est un revendeur indépendant et que cette augmentation de prix puisse s'appliquer.
Il s'agit de fausses indications et de pratiques de vente trompeuses.
La compra se hizo sin que el vendedor fuera un revendedor independiente y sin que se le informara claramente de que se podrían aplicar estas subidas de precio.
Esto equivale a una falsa indicación y un acto engañoso de venta.
RD
reda D.
SCAAAAAAAAAAAAAAAAAAAAAAAAM
SCAAAAAAAAAAAAAAAAAAAAAAAAM
JR
Jennifer R.
State alla larga da questo sito
State alla larga da questo sito, mi hanno fatto pagare i biglietti per ragazzi sotto ai 25 anni che al Louvre essendo europei entrano gratis. Ho provato a chiedere di annullare la prenotazione ma non ne hanno voluto sapere. TRUFFA
PH
Peter H.
I total scam!
I total scam selling Louvre tickets at three times the official price. This should be illegal and the website should be shut down. Horrible customer service as well!
BJ
Bananowiec J.
Stay away from these scammers
Stay away from these scammers, never ever buy anything from them :/.
ST
Stein
Rip off
In a hurry to buy tickets for my son, I also bought my tickets on this site, for triple the price of the official site. Sheila Vikers, listed on my ticket as the buyer of the tickets on behalf of this scam site, seems to feel no shame ripping off people. Audio guide purchased leads you to an app that doesn’t work.