Tickets.comReviews of tickets.com

TOTAL RIP OFF! Bought 3 tickets, Never Got ANY tickets! Spent 3 hours total on phone, in a nutshell they SAID they were sent to my email 1 hour prior to the game, which I never received. Thus my fault. DO NOT USE. I would have been happier if my first contact after purchasing the tickets the person was honest and just laughed at me and said "YOU JUST GOT SCAMMED" and hung up. Any good reviews are probably fake.

I ordered 5 tickets for a play and I thought that the amount was for all 5 tickets. Instead it was 5x the price plus a $320 service fee! I immediately called the customer service and explained what happened, and tried to cancel. They refused- said the tickets were nonrefundable. This company should be taken down! Business plan is to rip people off.

SCAM don’t not order this is a SCAM They take money an on top of it which was my issue they over price! Do not make a mistake with this company u will not get your money back they SCAM people bad!!!!

This company has the worst customer service and the most infuriating phone tree of any company I have ever dealt with. I ordered tickets to a spring training game for Baltimore vs Detroit in January and because of to the strike it was changed to Baltimore vs New York in March which being a Detroit fan I had no interest in seeing and was not what I ordered. Used their live chat and was told they were waiting to see what the MLB was going to do as far as refunds and to call back. Second time live chat was told that I would have to resell the ticket which I wasn't going to get until the day before the event so good luck with that. Finally talked to one of their representatives and was told they are a reseller and can't give refund even thought this was not the event I ordered back in January. Don't use this service they are a complete rip off!

This company is a total rip off. They stole $200 in tickets as the event was canceled due to COVID and never rescheduled. They will not answer calls or emails. There should be a class action lawsuit brought against this company as they literally have made $$$$ off of so many canceled shows due to COVID. Any lawyers out there.... this is a big case! Help!

I bought to tickets for a singer concert and they canceled because covid 19. Tickets. com didn't refund the money, because those are company policies. Offer other list of events I didnt like and finally one day I chose one. They canceled that too and tickets. com dont offer more or give my $460.00 back. THIEVES!!!!!!!!!!!!!!!

My parents bought tickets from tickets.com to a concert scheduled for 10/24/21 to be picked up at will call. My father tried to call the number on the website in August to see if e tickets could be sent instead. He was never able to get anyone to answer his calls. When they arrived to the venue, there were no tickets waiting for them. The venue told them they were scammed. They paid $250 for two tickets plus handling fee.

Bought tickets a month before an event. With a few days to go and no tickets, i spoke to someone who said the tickets would be emailed the next day. They never came. The day before the event I called back and they said they were coming the next day. The morning of the event, still no tickets. I asked for a refund and they said they would have to investigate the sale. They took my money, never sent tickets, and are keeping the money. Pretty sweet business plan; we take your money and give you nothing in return.