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Tickets.com (tickets.com) has 140 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Events & Venues · Culver City, California
Excellent
Events & Venues · Culver City, California
Excellent
Events & Venues · Los Alamitos, California
Excellent
Events & Venues · woodland hills, California
Excellent
Showing 136 reviews with 1 star · Clear filters
Stormin73
Fraudulent web site. It makes you think you are booking at the true venues website, and unless you look all the way at the bottom and click “about” you will never see the disclosures that they are resellers. Example - ton of seats at a venue for $89. Tickets reflects $339 for the same seat. Fraud
Billy P.
This group looks for unsuspecting suckers and overcharges hundreds of dollars for tickets. Then they go find the seats so you can MAYBE pick them up at will-call one hour before the event. Don't use them!!!!! Just check the venue and buy them yourself. They are not legit!!!
Rose H.
Purchased 2 tickets to Ann Wilson concert in Mesa, Az. The show was canceled right before intermission due to an ill was of a band member. Called to request a refund and was told sorry there’s nothing they could do. Asked for a supervisor and she said she was already the escalated person. Her attitude became borderline rude. Wish I would have checked reviews beforehand. I thought I was purchasing from venue box office since that’s what I had googled.
Jim
They deserve a -0 Venue told me they won't honor this Company. Payed for tickets that were never issued , said take our email to the window and venue will except it WRONG. Venue said they are a fraud . No refund.Beware
Gil D.
Scammed by Tickets .com. To start with my wife googled Ticket Master she thought it was Ticket Masters (which I have purchased tickets from for 20years plus) but it was tickets.com. She ordered 4 tickets for the April 20 Styx concert in Savanna GA which were around $600.00. When the confirmation email came we were billed $940… We were not informed of a service fee. There is no mention of any fees or how that they are going to gouge you. When we received our confirmation we found that we had been billed a $190.00 service fee. We immediately called them to cancel and they said all sales are final and they very rude and cocky about it. We paid $940.00 for 4 tickets to see Styx where others who purchased from Ticket master direct paid $130-140 per Ticket. Also beware Tickets.com are owned by Ticket Masters. This is a scam from Ticket Masters, they pay google to show Tickets.com first when you do a search for Ticket Master to collect additional money from ticket buyers. Beware !!!!!!
Wael S.
Unfortunately they don't deserve a star even. Just they took my money twice with out authorization.... They decline my booking after I paid first. Then they withdraw the 2nd time. Watch out...
Corey F.
Terrible company. They buy up a bunch of tickets to a show and then scam you. When you think the price they show you is the total for the number of seats you were looking for. BAM! It’s $2400! Be careful and don’t use Apple Pay because you don’t get a chance to see the total.
Ashley D.
Well frock…. Got bamboozeled. Was suppose to be ordering 4 tickets (family pack) get the ticket. That’s right ticket not tickets. At more than double the cost of a single ticket. Contact customer service which pretty much said too bad so sad and no refund. Contact my bank which informs me they charged more than the receipt they sent and put through more than one charge.