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Tickets.com (tickets.com) has 140 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Events & Venues · Culver City, California
Excellent
Events & Venues · Culver City, California
Excellent
Events & Venues · Los Alamitos, California
Excellent
Events & Venues · woodland hills, California
Excellent
Showing 136 reviews with 1 star · Clear filters
Dan
This company is terrible! A minor daughter of mine went on to buy concert tickets, asking for 4 tickets. The kept showing a price of $240, which she thought was for all 4. Then they kept a timer going telling her she had to hurry and purchase the tickets before they were gone. Ended up that was for 1 ticket (3x face value). I was told this right away, and within minutes emailed and called the company but they didn't care! STAY AWAY, DO NOT USE THIS SITE!!!
Misha B.
This is so wrong that there isn't a regulatory agency to stop this company from stealing money. On the surface they are reselling legitimate tickets, but buyer beware, the final cost is never disclosed and will amount to double or triple the face value of the ticket which otherwise could have been purchased directly from the venue website. (In my case, San Francisco Symphony) And good luck asking for cancellation/change or a refund. Never going to happen. Best recourse, Credit Card dispute. In the future, take your time to make sure it's not a TICKETS.COM website.
Very W.
Haha, this company describes itself as "a global leader in ticketing technology, solutions, and service.". Haha. Even your local corner shop would do a better job. Absolutely avoid if you can - trouble is most of the time you can't.
Regan K.
Just use any other ticket website. Spent $122 on tickets and then when the show came I couldn't locate the email, I contacted tickets com and gave them ALL of my info including a confirmation number and they said they couldn't help me. I've had the issue of lost email before anevery other website finds me no problem and sends me a new email. missed my show and lost $122
Michael
This is a total scam. Do not use this site ever.
MB
ABSOLUTELY TERRIBLE EXPERIENCE, THEY SOLD TICKETS FOR A FAKE EVENT!!! NO REFUND SURELY ITS YOUR DUTY AS A BUSINESS, TO CHECK THAT THE EVENT, AND COMPANY HOLDING THE EVENT IS LEGIT! SURELY THAT IS COMMON SENCE BEFORE SELLING TICKETS FOR AN EVENT THAT DIDN’T EXIST???? THE VENUE HAD NO RECORD OF THE EVENT EVER BEING HELD THERE!!
H.H. H.
Just like everyone else, I just got scammed!!! A $30 ticket suddenly costed $72.04. The email they sent me is junk. I hit the review order button n it does nothing. Customer service is a joke. They refuse to cancel the order or refund my money. STAY AWAY FROM THIS SITE UPDATE!! The show I purchased a ticket for innit even on sale yet!!
Jenny P.
DO NOT USE THIS WEBSITE!!! I bought tickets for my daughter’s very first live concert, with money I barely had. She was SO excited, as this was her favorite band in the world. We made plans for that weekend to visit family in the LA area. The money came out of my debit card, although the email said tickets were “pending.” Well, it’s been like this ever since. We never received the tickets! And I couldn’t afford to buy them on the legitimate website and now the concert is sold out. Read the reviews, take our word for it, this website is a scam and the Better Business Bureau should let people know this.