Tickets.comReviews of tickets.com

ordered tickets. paid a ton, but that was ok. concert is in three days. I still do not have tickets. I have called 5 times. each time I get a person saying not to worry that they will get me tickets. each day nothing happens. we will see. I think I will get my tickets, but I would not use this firm again. on stubhub your tickets come instantly. I purchased months ago and I should not be stressing two days before I have to travel to the venue. hopefully magic will happen and I can amend this review

Horrible, overpriced and this business is NOT legit. Don't ever purchase tickets through them ever. I was rudely disconnected by the first agent Pamela, then the second agent Lupe couldn't help me either. The agent I got on the phone was the same very unhelpful. My card that was used to purchase the tickets was used without my permission and when I did some research to see why the tickets were so overpriced in comparison to legit ticket vendors I was appauled. I called for a refund but was denied by three very unfriendly and unhelpful people. Beware not to make any purchases through Tickets.com

Beware of them. I didn’t read the information up front saying they resell tickets for scalpers and ended up paying twice as much as I should have. When I placed my order it didn’t disclose their fees and when I talked with their agent he told me the fees were because they don’t make any money off the ticket sales, but if you check out how to sell tickets thru them it indicates they charge the scalper 15%. So in the end I was lied to by them as they make money from both. It was a waste of time talking to their agent, and in the end a good lesson to make sure you are buying from the authorized ticket company.

We 5 people bought a ticket through tickets.com . There was some connected flight schedule is changed and then Tickets,com asked us to contact to the airline company to solve the problem even though we bought a ticket from tickets.com not a airline company. ( our schedule is from Seoul - Paris by Korean airline, Paris to Lima by LAN AIR and Lan air changed the time schedule so according to that, Korean airline schedule has to be changed . But whenever I contacted to them , the airline companies told me I have to contact the agency as we bought the ticket by agency ) We sent over 100 time mail to tickets.com but always they answer they tried to solve the problem but airline doesn't answer so you customers need to contact the airline directly and solve the problem yourself!!! What kind of agency they are?? It is passed almost 4 months and they didn't try to do anything to progress the issue . We bought all hotels and the other connected air tickets also according to our original itinerary. Now we are talking with the lawyer to solve the problem.

This company is a scam. I purchased two tickets that had face value of $74.50 and when I clicked "make purchase" it was the standard amount with a fee (of course). However, the email came with the amount of $1141.00. I figured a standard mistake. Nope, they are asserting their re seller fees made it over $400 per seat and over $300 service fee. I never went to the concert and disputed the charge. When I talked to a rep she said "y0ur little dispute was resolved in our favor" and she talked over me with their terms and conditions. As if she was a recording but she was not. If the credit card doesn't rule in my favor not sure what I will do. Its sad, the concert was on Veterans day and I was taking my VET girlfriend and I to a VETS day treat. This company is an unequivocal scam. Be very cautious.

Rip off, very shady company. Prices were more than double of what I could have actually bought at the event location. I did not find that out until the event location posted their prices or else I would have not bought through this company. When I contacted the company they could give a damn less. They would offer no refunds nor would they decrease their price. So in the end I paid $219 for two tickets that I could have bought at the event location for $21 each.

Total scam! We paid way more than double the cost of the ticket value. When we reached out about our concerns we received no help from the company. A lot of the communication seemed fishy and this website should not be trusted.

Ripoff! My elderly mother wanted to surprise us with tickets to a Play, her first time buying something like this so very unaware of scams.. She paid double the face value of the tickets she bought. No refunds, even though we contacted company within hours of the purchase. SCAM!!!