Tickets.comReviews of tickets.com

As stated by many others, tickets on sale is a complete scam. I paid $375 for 2 tickets to a comedy show that was cancelled due to Covid. I have called on multiple occasions, corresponded in their online chat and every single agent gives the same response that their policy is to provide a credit. The last lady I spoke with who was a "Senior Agent" said there was not a single manager or executive I could escalate to, she would not provide her full contact information and hung up on me because she said there was nothing more she could do for me. This company is a complete joke and the ultimate scam artists. I suggest NO one ever buy tickets from them in the future.

This is the WORST company ever! I paid $400 for Sarah Brightman tickets for October event at Pabst Theater. Unfortunately, the event was cancelled. I purchase insurance for the tickets as well. Guess what, they took my money, event was cancelled and they refuse to refund me. Please do yourself a favor and NEVER, EVER buy from them. I will make sure to post reviews everywhere I can to let everyone know how customer friendly this company is. I swear to Lord, this is the worst experience ever that cost me $400.00

SCAM!! I purchased four tickets for a comedy event in March. It was eventually cancelled due to COVID. Now they are saying CREDIT only!! This is BS. I was first told when it was postponed that I would get money back if it’s cancelled. It was first postponed so I didn’t make a big deal but now it’s cancelled and I can’t get a refund. Also, when I call they claim no management above them are available. This won’t be the last they hear of me!!

I purchased tickets in February for the now CANCELLED Rascal Flatts concert. I spent $345 for 2 tickets. I got the same BS about COVID and they were only issuing CREDITS. This was RF's FINAL concert tour! I demanded a refund and have had no response. I am in the process now of contacting my State's Attorney General! I dont give a crap about them modifying their policy due to COVID. The policy that was in force when I purchased my tickets offered a REFUND!

terrible service, bought tickets for ball games, event cancelled due to covid, no refund available, only a credit, their policy stated if event was cancelled they would offer a refund. They later advised that they had to amend their policy. what a ripoff! how can you amend it after the fact. very disappointing!!

Absolute garbage. CANCELLED event and they refuse to refund money. Absolute garbage of a company and will never use them again.

Event cancelled due to corona virus, no refund available. Terrible business practice. Would not recommend in the future.

Hate u tickets on sale!!! Event canceled because of Covid 19 but u wanna tell me there a option to get a refund and then when I call to get it you say the rules have changed!!!! Poor customer service . I’ll never buy from you again. Stop sending emails that say a refund is a option when it’s not !! Im pissed!!!