ticketfaster.comReviews of ticketfaster.com

This was the worst experience I have very had purchasing tickets. First I did not receive any confirmation when I initially purchased the tickets. I had to call customer service to send over the instructions. Following I had to wait until to day before the event to retrieve the tickets. Those instructions said i needed to claim, then transfer the tickets within 48 hours or I would lose them. When selecting the transfer button the ticket, it didn’t do anything. Called customer service again and Zine told me that after claiming the tickets, I didn’t need to transfer, so the entire time I stood in line with my very excited 12 year old niece, I was in a panic thinking the tickets wouldn’t work. This is a very unprofessional company! I will NEVER purchase from them again and warn everyone not to as well!

This is a complete and utter scam. Tickets are going for 18 dollars in the bands website. I expect a full refund, don’t worry I’m shutting down my card for fraud and reporting your website for investigation.

Garbage site. Accidentally purchased a ticket to a show where tickets had not even gone on sale yet. I realized my mistake and immediately asked to cancel the order which was denied. Do not buy from these scammers.

Total scam!! Purchased tickets in February 2024 for an Usher concert, the concert is tomorrow, October 26 and no tickets! I have been getting the run-around via an automated system, no live person is available. They claim to put the tickets in the Ticketmaster account but no barcode which means no access to the tickets. Total scam!

Do NOT buy anything from this company! I made a purchase and later received an email saying my tickets have arrived. I waited until game-day to open the email and found they didn't send tickets as they promised. I had to scramble to find tickets through text message in their site. After an hour of trying to figure things out, they sent me tickets, but only one would scan entry with the barcode, as the other was rejected. I then found these weren't the rights seats, let alone the correct venue. I had to purchase tickets from the box office to see the game I drove 6 hours to attend. When I returned back home, I called and spoke with an agent in customer service who said I had to file an email with their order review department. this guy's name if FRANK. I did so and they told me it was my fault because I waited until the day of the game to open the file. They refuse my refund. Additionally, I called and asked for their physical address so I can take them to small claims, but they refused to provide me with that as well. I know my way around the justice system and plan to fight. I caution anyone using this company. Try a more reliable way to purchase any tickets. Its a scam and they will be held accountable! DO NOT MAKE THE SAME MISTAKE I DID!

Do not buy any tickets from the site, people will list tickets at away higher price, and the seating will be incorrect and they will not pay you back. It’s a scam.

They are an absolute scam! They do not send a confirmation email. They refuse to give you access to your tickets and the insurance is only if you can prove something happened as to why you can't go. You will not get refunded if you do not receive the tickets.

I thought I was purchasing tickets for $102 each with an $80.service fee and taxes, the total $257. However, when I downloaded the tickets the price was $64 each!!!! IF YOU WANT TO BE SCAMMED USE TICKETFASTER!!!!!!