TIAAReviews of tiaa.org

I’m sure many people would agree that if it was possible to give them negative stars we would. Giving them a one star review would be giving them more credit than is actually deserved. Absolutely TERRIBLE COMPANY and the employees are in the same boat. No one is trained to do their job, and no one can give you any clarification. I literally cannot wrap my mind around how those employees feel good collecting a paycheck when they literally DO NOTHING. They have had my funds tied up for MONTHS now and have made it impossible for me to roll it over. And what’s worse? They don’t even have an actual review section in either Google or their own webpage. Because if they did they would be constantly ripped apart. Nothing but a headache and hardship from them. I hope others read these reviews and avoid this terrible company. I hope I can avoid others the hardship I have faced with then. Garbage company that needs to cease to exist.

Many, many problems with TIAA over decades. I finally rolled out of there, but my TIAA funds could only be withdrawn over a 10-year period. I signed up for that and the first year went well, my new account received the funds as a rollover with no taxes taken out. The 2nd year instead of rolling to my new account they sent the check to me with RMD paid.....the first week of March! They refuse to change it, blame it on me. I'll lose nearly 10 months of invested funds by them paying my RMD. I pay my RMD out of other funds, they insist on paying out of their funds. I'm so aggravated. This is the millionth time I've had problems with them. Always my fault. I've complained to the SEC. They told me to get a lawyer. :-(

Just as one example of the quality of TIAA's operations, after a recent interaction in which I wasn't able to resolve an issue, I received a survey regarding the interaction. Upon choosing that I was unable to achieve my objective, the very next question was "which method resulted in completion of your objective?" with no "objective not completed" and inability to further complete the survey. That's OBVIOUS push-surveying to force achieving a high "objective completion" metric. Even if that is not their intention, how poor does an organisation's quality management have to be to have such an obvious oversight. They don't even test their own systems!

Tiaa is the worst possible place to hold your retirement funds. When it is time for payouts to begin, TIAA will do everything possible to delay or stop your receipt of monthly payments. You will be on hold for literally hours when you call the national line. My bad experience is literally ongoing for 4 years and counting. Get your money out if at all possible.

If you used TIAA advice services, please email TIAAcomplaints(end with at google email. This platform doesnt allow me to type it) Provide information on when and where you spoke with a TIAA representative and what disclosures you were provide. There is a high probability that investments changes related to that advice has cost you money. There is a class action lawsuit in the early stages regarding this. I am incredibly familiar with the inner workings of TIAA and how their products and tools operate. With just a little amount of information, I can provide you specifics on how you were impacted. Thanks

Can’t roll over from TIAA they will steal your money and make it near impossible to get. Choose a different provider.

TIAA has too many underlying fees, not seen to the investor. For example; 100% of your funds are in a 100% large cap fund. It is possible for the Dow S&P and NASDAQ to go up on all three months i.e. the entire quarter but the fund went down. The only way that happens is through poor investments (not the case I reviewed the stocks) or stealing the money via unseen/ underlying fees

A former employer removed my funds from Fidelity and transferred to TIAA. I called TIAA to inquire and rep just didn’t seem knowledgable. Constantly yawning while I was trying to create online account. When I hung up and said thank you, I received a “mmm hhmmm”. What happened to your welcome, which would’ve been a proper response. From the reviews posted it wouldn’t do any good to complain with TIAA and I have no desire to see how they might do with my funds. Will be rolling over to another broker once the blackout period is over.