Awful Awful Awful! Do not purchase. I got ripped off by buying through Mashable. Cannot move files, duplications, constantly hangs forever, and they will not answer emails. Their service does not connect with anything, no syncing. Stay away.
Response from ThunderDrive.ioDec 11, 2019
Hi Joe,
We'd love to help, we've sent a message on Trust Pilot to request more information!
MA
Manolo
This offer is a SCAM
This offer is a SCAM! Stay away from!
Service doesn't compare with what they promise. Low speed, horrible UI and files cannot be downloaded after upload (if the upload worked out for once). Forget about money-back policy, they just will delete your account and deny it if you dare to request your money back.
Nice! Thunderdrive just reported two of my reviews to Trustpilot. And this shows exactly how these Scammers (Thunderdrive.io and .eu) are working in order to try their drawing reputation at least one nosehole over water. They report bad reviews with ridiculous reasoning and additionally place fake five-star reviews (Check all the short five star ones with basically no particular information or meaning --> FAKE)
This is also how the work with their scam tactics. They offer you a great cloud storage for a fantastic price, but what you get is an almost no function platform with no value. And if you dare to stand up for a refund of your money, the simply delete your account and laugh you in the face. Don't fall for their scam and spend your bucks for something valuable.
PE
Petr
Borderline scam, beware!
Worst purchase ever. Had a multiple issues with a service, starting with downtime, multiple errors, unable to upload large files etc.
Their service is indistinguishable to the tiny detail from a $39 app:
(google: bedrive)
I assume that is what actually installed on their servers.
There is no company information whatsoever on their site (is there any actually?).
Also their roadmap is not updated from a day of purchase, including "Bug fixes expected ASAP"
This all drives to conslusion that this is a scam/semiscam moneygrab low quality product that have no intention to improve in the future.
I was using (more like testing) service for around a month, and it's quality is below resonable, with no improvements over time. There is absolutely no way you can use the space you purchased due to low stability. There are reasons to consider this issues will not be solved in foreseeable future:
1. The company (if any) behind the product is unknown. Stacksocial gives this link as a contact with seller support: (google: planagramco) . The site (google: planagram) (which is very similar to thunderdrive site in design, so there is likely a connection) is a service for scheduled instagram posting, also shows no information on any legal entity behind it. Planagram is also sold by Stacksocial, but the seller is different. The Planagram service reviews are also not good.
2. There service itself looks like a simple mass-available plugin (described above).
3. No feedback from developers. No blog, twitter, etc.
4. Not a single changes to main page/service since day of purchase (looks abandoned).
So I assume following semi-scam scheme here:
1. Provide bare minimum functioning service;
2. Sell the hyperbolic product for a luring price as a "just launced" action (a believable story, many companies accumulated critical user-base with silimar offers);
3. Reject all claims because service is functionung "somehow". But this is like buying a new Ferrari but getting a used Toyota instead.
Beware, these are smart cons. I felt protected by PayPal, but my claims were rejected. They were obviously very confident in their talks in PayPal dispute.
LO
Lorenze
Still waiting for my $39/- refund on double up offer
Sent a few emails and used the online chat to get a refund. On their website, they promise a 2 hour response time! Don't believe them less they are sincere in their promise.
Still waiting for them to response to my emails and my refund.
CB
Chris B.
Unclear if scam or just incompetent
A few months ago I found a deal for 2TB of storage on ThunderDrive.io for $60. I didn't do as much research as I should have, thinking "how bad could it get?" Well as it turns out, it could get pretty bad. The entirety of the service is a bare-bones website, which is much slower than it has any right to be given the limited interface and feature list. There is no mobile or desktop application. This wouldn't necessarily be a deal-breaker, but the fact that it's essentially impossible to upload more than five files at a time certainly is. When you have 2TB of storage, the expectation is that you could select the contents of an entire hard drive, and walk away while the upload commences. This is not the case. At best, the website does nothing. At worst, it freezes or returns an error, without uploading more than a couple of the files from that selection. There is no option to do a "batch upload" as a workaround, so literally it is impossible to use the space I have paid for. This is a waste of money, and I'm honestly unsure if it is an intentional scam, or if the developers are just wildly incompetent. Save yourself some money and stay away from this service, no matter what kind of deal you're offered.
JH
Jason H.
Wasted money for 4tb
Purchased 4tb for a life time hoping for an app to sync my photography work eg: cloud backup.....no joy no app or very troublesome to sync, so 4tb plus cost is down the drain company wouldn't refund after a week so going back to sync.com.
MG
MICHAEL G.
Keep getting warning "YOU ARE OUT OF…
Keep getting warning "YOU ARE OUT OF SPACE, TRY DELETING SOME FILES" I purchased 2TB Lifetime and have uploaded 50MB so far. HOW CAN I BE OUT OF SPACE?
Save your money, one you purchase this service, you can't get your money back. ( I purchased through Stacks Social).
If it barks like a scam, walks like a scam, looks like a scam, it's a SCAM!
10-21-2019
After being able to upload a few dozen MP3 files at a very slow speed, i am getting the "Out of Space" message once again. NO HELP FROM THE THUNDER DRIVE PEOPLE TO DATE. Service still stinks. If I could rate it minus five stars, I would!
Response from ThunderDrive.ioOct 17, 2019
Hi Michael,
Have you contacted support about this issue? Support should be able to resolve this in a matter seconds. :)
AE
agathos-ebeling A.
Baaaaaad.....
OK, I have been a customer for a couple of weeks ....AVOID IT.
George A.
Response from ThunderDrive.ioOct 17, 2019
Update: We have confirmed that this issue was resolved, the user was not on the login page. We have requested that the user update their review.
Hi,
Have you contacted support? If you cannot login, they can resolve this in less than the amount of time it would have taken for you to type this review. :)