ThunderDrive.ioReviews of thunderdrive.io

I have used Thunder Drive service for around 4 weeks. I have been very happy with this, provider and their support team. The team has been very responsive to my requests and questions, and I definitely feel like a valued customer. I highly recommend Thunder Drive to several of my colleague. Keep up the great work, and looking forward to additional updates.

I had been intending to subscribe to a cloud service for quite awhile when I saw the offer for a lifetime subscription at an amazing one-time price with Thunder Drive — and I jumped on it! Upon redeeming my offer, I was extended an invitation to double my storage space for what I felt was a fair price - but I wasn’t able to finalize the transaction. I reached out to their customer service and got a quick reply with a link to complete the purchase. Excellent customer service work by both Ashley and Amanda. I’m really pleased with my purchase and the customer service!! Edit: After reading other reviews I felt like it was only fair to add that I have had zero problems with uploads or downloads.

I will not downgrade your rating like others, I still feel ThunderDrive in beta stage going through many bug fix and addition of features. While going through user Interface I felt like I am using Google Drive. You should have come out in the market with Beta tag like Google did till the time entire solution become stable. I bought 2 TB lifetime Subscription considering it as an investment for 2020. All you need to do is to speed up the development.

Initially I had my doubts but after using the product for a few days, I will say I am suitably impressed and satisfied. I've not yet had a single failure. All files have uploaded and downloaded without issues. File folders are easy to create and manage. Need I go on? With the future addition of mobile apps, this has the potential of being at par with the big boys. Btw, I bought 10TB, as I have extensive storage requirements.

The setup experience went fantastic! Ended up needing customer service assistance and they were very helpful and quick. Still a new customer, but if the product is as good as the customer service, I'm going to have to strongly recommend them.

CORRECTION: It was just my luck to get a subscription during a scheduled maintenance window. The site IS in fact accessible and responsive from Europe, which is a great relief for me! Just purchased a lifetime subscription via Pocketnow deals and I am looking forward to enjoying this service. Hopefully future maintenance windows will be few and far apart, and to avoid future confusion - well announced in advance! ;-) All's Well That Ends Well!!

These guys have just started out, and are offering a promo to get customers interested in the service, so far I am one of those customers who was lucky enough to get a 4TB lifetime deal with them. Here are the positives (I’m Australian based, in Perth, WA): - Online Interface is very clean and simple - Based on my emails to customer support, they reply very quickly, and answer my questions to the point. - Again, based off of my emails with support, data is encrypted at both stand-still (Stationary in the server) and while in transit (Uploading/downloading) and is inaccessible to the Thunderdrive staff. In other words, your data is private to you, and only you. Although i must add, this is NOT a true ‘zero knowledge’ service as this does not have a dedicated desktop app, or phone app for ‘end to end’ encryption. - I have asked the question whether a user’s data could be pulled from the server if compelled to do so (To see if the above was true), the customer service rep answered with 'No. This would be futile'. (For you that don’t know what futile means; "incapable of producing any useful result; pointless" Based on the above, I am hoping Thunderdrive stick to there guns and provide a 100% anonymous / zero-knowledge service (eventually) as everybody is concerned about the privacy of there files in this day and age! And should honestly make great competition against the other cloud providers as this seems to be a rarity e.g. some providers say that the files are encrypted, but hold the key to the files, therefor can easily obtain your data if compelled to do so. A true zero-knowledge provider cannot do this, as your password itself is the only encryption key, and the passwords are stored encrypted too, meaning only you can access your stored files as your device is the only way to unencrypt your files. Work in progress, not necessarily negative: - File uploads are not super quick for us Australians, but in saying that, they are currently working on a fix for there US servers so its probably a tad unfair to say they are not quick under normal conditions. (I wonder if they will add a server closer to Australia, we always get left out haha?) - As it’s a brand new service we are still waiting for the IOS/Android App, this needs to include Automatic upload for your photos, and needs to be able to download to your device, and hopefully integrate within the IOS files app so it is a part of the system. Only time will tell. - Same as above, we are also waiting on the Windows/Mac Application to allow syncing of folders, and easier uploading/downloading rather than using the online browser. Hopefully they allow both an offline drive (Just for viewing files saved in the cloud) and a fully synchronised setup where your computer folders sync with the cloud folders e.g. documents folder etc, a way to monitor your shared files, download traffic etc. - It would be great to see stationary image imbedding as well, e.g. for your own website, or forum embedded images, not a share link, but a direct embed link. - Hopefully they add automatic backups for all the social networks (Photo uploads for Facebook, Instagram etc.) That’s all I can think of for now, they are still very new, and the online cloud service works as intended. I hope they succeed, and I hope they end up as a zero-knowledge cloud (and advertise the fact). I can see this being one of the best cloud services eventually, you just need to give them time to grow, and improve on what they have already created.

It is stable and have good navigation. I live in EU but was on their US server, so my upload speed was not optimal. Downloads was always fast. But their awesome support helped me getting moved to the EU server and now everything is much faster. I am very satisfied with both their service and support. And as you can see in all the other reviews, I'm not alone. Thanks Kim