Michael M.
Don’t waste your money
No confirmation email. No shipping confirmation. Not even an invoice in the too small box that bent the brim all up. Save your money.
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Threadhat (threadhat.com) has 87 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Michael M.
No confirmation email. No shipping confirmation. Not even an invoice in the too small box that bent the brim all up. Save your money.
Maximo F.
I don't think I will deal with this company again ever ever I ordered two hats on June the 19th and to this day I haven't got a reply response or go f*** yourself or anything this is the lowest class service I have ever experienced ordering online and I hope to get my money back or my product soon I haven't even heard from this company that's pretty bad service for a hat company ....... I hope they get this message and get my product to me soon I'm going on 3 months already that's a shame. Pis poor service.
Christopher G.
Very unprofessional company. They don't communicate at all. I am still waiting on my order. Then they will try to subvert paypal's system by communicating outside of it so they are not liable for their mistakes. They will also out right lie to you saying an item has shipped when it has not.
Aaron K.
Ordered for Father's Day, paid for the faster shipping, and it hasn't arrived over a month later. The customer service is abysmal and they often do not respond at all. After weeks of no updates I emailed them to cancel the order and refund me, they did not respond and a few days later shipped my order anyway. This has been an awful experience, terrible company, would not recommend to anyone.
Chuck W.
The hats are junk. You can buy better quality hats for less money at a parking lot carnival in bfe! I wish I could post pictures of what i ordered vs what i received. That would all speak for itself. I complained. They said it was the pictures. BS! Then they said I could send them back for a refund. They came from a place in Virginia. I had to send them back to China. They would refund the money when they received it. Right.
andy
Wrong sizes, didn't send the full order, absolute rubbish quality. Complete joke.
Sami S.
Sämsta möjliga leveranstid. Efter två månader och mycket tjat till kundtjänst kom en hatt som såg ut som en hatt för barn på Buttricks. Så lurad! Helt fel storlek och så långt från vad bilden visade så jag kan inte annat än att skratta. Dyr läxa! Sista gången jag handlar något från en Kinabutik igen. Sämst!
Only M A.
Absolute rubbish. Fancy dress quality shipped in a box too small for the hats. Ordered the Crocodile Dundee hat and the Skynyard. Absolute rubbish. Nothing like advertised. Only after I ordered was I aware it was a far east company or I wouldn’t have been anywhere near it. Will be claiming back from my credit card company.