Thoughtcloud CBDReviews of thoughtcloud.net

never received product

Order placed on May 27, 2023 is still in "processing" stage and I don't expect to ever get it. Seems the company is out of business, although the web site happily accepts new orders and payments. Their coconut oil-based CBD was the best, but alas, no more.

I never received my order #501014, placed May 27, 2023! I have emailed and called several times. No response to my messages. I posted this information on your Facebook page. Others responded with similar situations. Are you out of business? Can you refund my money? ThoughtCloud processed my payment immediately. Should I report ThoughtCloud to the BBB?

I placed an order in May and have not received it yet. After trying to contact the company on all their socials, everything wither bounces back or the account does not exist anymore.

BEWARE! NO LONGER IN BUSINESS BUT WILL STILL TAKE YOUR MONEY!

This company has obviously gone belly up. Money deducted from credit card and product never supplied. I'm wondering if a scam has taken over the site. Email is defunct. Their chat help never responds. Someone needs to take this website down as it continues to take peoples money. Sad Thoughcloud was awesome now it's just a rort.

Did not receive my order

I have been trying to communicate with this company for months -with no luck. I paid over $200 in May but never received my order. I've received 0 replies to my many online enquiries. Angry & disappointed, I'd finally written it off and given up, until just yesterday when I received an email from a direct ThoughtCloud email address! It was from the CEO Leo's email, but I was shocked to see the message was only requesting that I write a review on here for my most recent order (the one that was never processed & shipped yet still successfully charged to my card). Seriously, If they can be bothered to contact clients for this reason, it shows even more disrespect. They haven't bothered to inform us of what's going on. I'd like to know because it's not purely about the money for me, even though I'm struggling on a pension. Just like another client of theirs stated here, we now have to start from scratch. It's difficult that we finally found something that worked for us instead of other prescriptions. I'm honestly devastated and no longer have much trust -nor finances- left to attempt to order more cbd oil from just anywhere.