Diane W.
MISSING ORDER
I ordered over a month ago and have yet to RECEIVE MY ORDER!!!! Where is my money?!! I left a phone message and no one has replied.
ThoughtCloud – Top CBD hemp oil manufacturer & supplier of CBD products formulated by the most experienced pharmacist in the industry!
Thoughtcloud CBD (thoughtcloud.net) has 315 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Pharmacy & Medicine · Portland, Oregon
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Showing 174 reviews with 1 star · Clear filters
Diane W.
I ordered over a month ago and have yet to RECEIVE MY ORDER!!!! Where is my money?!! I left a phone message and no one has replied.
Diane D.
Orders not received
Jay B.
Never got my order. They don’t answer the phone or emails. Not sure this company is still open
Donna Z.
I never received the product and never got a response from leaving phone messages or emails. I'll never again purchase or recommend you guys. it would have been fine if there was an error but to not respond or even be able to reach you was beyond frustrating and unacceptable.
Daniel
Something is up with this company. I had been a loyal customer for a while, then suddenly my order took forever to get out of the "processing" stage, and it still has not been shipped to this day. I have been unable to communicate with the company and have received no communication back whatsoever - their email address apparently no longer exists and they do not answer the phone, ever. I have requested a chargeback with my bank however, that may be difficult as there is no official information about the company going bust, despite the overwhelming amount of customer comments alluding to that being the case. DO NOT PLACE A NEW ORDER AND IF YOU HAVE A SUBSCRIPTION, CANCEL IT!
Erin B.
I placed an order and never received it but the money was taken out of my bank account. I tried to contact customer service to rectify issue and was given the runaround for over a month. I still have not received a refund OR the order, so as far as I’m concerned thoughcloud stole $75 from me. Such a shame as I have been a loyal customer for years.
Aziza V.
Still have not received my order and have tried reaching out to you 3-4x. Horrible, never ordering again. You lost a loyal customer.
Vladimir S.
Never recieve the product.