ThinOptics Reviews | Read Customer Reviews of thinoptics.com

ThinOptics Reviews | Read Customer Reviews of thinoptics.com

ThinOptics reviews

1,558 approved reviews, newest moderated first

William H.
Jul 20, 2020
No Response/Follow-up
Ordered product on June 27th. Charged my card on June 29th. As of July 20th, still have not received the product, tracking number or follow-up to multiple emails. I have previously used ThinOptics without issue, but customer service is non-existent.
Response from ThinOpticsJul 21, 2020
Thank you for taking the time and leaving us a review, William. I am sorry that you have not heard back from us. This is definitely not what we want you to experience. I found the email that you have sent us and have taken the liberty of replying to it with regards to this matter. - Miguel, ThinOptics Social
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Walid Abu T.
Jul 14, 2020
support team was extremely cooperative
support team was extremely cooperative, professional , kind , and very helpful , really amazing team , they made my experience with thinoptics over 2 years now a breeze , Thank you support team , thank you Thinoptics, keep the great work up
Response from ThinOpticsJul 16, 2020
Hello, Walid. Thank you for your awesome feedback. We appreciate hearing back from you and we are glad that you are happy with your customer service experience. - Miguel, ThinOptics Social
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Janis
Jul 3, 2020
Excellent customer service
Excellent customer service, excellent products!
Response from ThinOpticsJul 3, 2020
That is great to hear, Janis. Thank you for leaving us an excellent review. We appreciate hearing from you and we will be sure to continue our awesome customer service. - Miguel, ThinOptics Social
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Paul H.
Jul 1, 2020
Thin Optics customer service
Company was very responsive to my issue and backed up their product.
Response from ThinOpticsJul 2, 2020
Thank you for taking the time and leaving us a review, Paul. We appreciate hearing back from you. - Miguel, ThinOptics Social
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Sofia
Jul 1, 2020
Excellent customer service!!
I am very new to readers and Ann answered all my questions. She was very kind and sweet.
Response from ThinOpticsJul 2, 2020
Hello, Sofia. Thank you for writing us a review. We appreciate receiving feedback from you and we are glad that you are happy with your experience. - Miguel, ThinOptics Social
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Robert C B.
Jun 29, 2020
Ann couldn't have been more helpful
Ann couldn't have been more helpful. She understood my situation, was patient, and resolved the issue quickly and efficiently. God Bless, Bob
Response from ThinOpticsJun 29, 2020
Hello, Robert. Thank you for leaving us a wonderful review. We do our best to always be by our customer's side and assisting them as needed. - Miguel, ThinOptics Social
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Tina
Jun 27, 2020
Jake was very helpful and professional…
Jake was very helpful and professional with my replacement order. Great customer service.
Response from ThinOpticsJun 29, 2020
Hello, Tina. Thank you for your helpful review. We appreciate hearing about your experience with us. - Miguel, ThinOptics Social
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Sylvia M.
Jun 27, 2020
Hello..MyThinoptics are wonderful, they are indestructible!!
Hello.. You should put my wonderful experience on you books!! I was in Miami in February for a knee replacement. I washed my linens in machine washer.. I couldn’t find my Thinoptics.. searched desperately! I thought they went with the bed linens.. I was very afraid!! I had to wait till the machine stops. What a surprise!!! While taking the clothes out of the washing machine , I saw, at the bottom my glasses in perfect condition! Cannot believe it!!! I love my glasses!!! Sylvia Muncher Lima Peru La Abuel@ feliz❤️
Response from ThinOpticsJun 29, 2020
That is awesome! Thank you for taking the time and sharing with us your experience, Sylvia. The glasses are designed for durability as well. I will be sure to share your experience with our team. - Miguel, ThinOptics Social
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