ThfirstplaceReviews of thfirstplace.com

Bait and switch. They advertise products then send knock offs.

Fake product. The image was of a well known brand name. What I received was a knock off in the wrong size. I paid 39.99 plus taxes and shipping for an unusable product. I have been disputing the charge through PayPal but the company just keeps insisting they sent me what I ordered. AVOID!!!

Counterfeit products - sold with images of well known brand, actual items received are a dupe of real brand, similar packaging but different name and size. 10 days of emailing company to arrange refund and return, to be stuck in a cycle of scripted replies and offers of up to 20% of money back for the dissapointment.

It can improve by sending the right item ordered! as I did on the 24th August I ordered the PETER THOMAS ROTH instant face tightener, I received West Month firm eye tightener. Furious Beverley

Orderd Cakes from a instagram add. The real ones. I got fakes, sticky, small, cheap and terrible things. I payd about 28 euros for them. They are placing false adds on Instagram. The add was gone a few days later. I payd with Klarna. I hope they help me. The customer service keeps telling me I got the product I orderd. No it is not! They wanted to give me a 2 euro refund. No. Then 5 euro. No. I have to send it back and pay the shipment costs my self... no I'm not going to do that. They use brand names to scam you. Please make sure if you order on Instagram that you double check.

Scammers, ship from China claiming the product I ordered wasn't available in my local warehouse. I received the package but it was not what I ordered. To get my money back I'd need to ship back to HK with tracking - which would cost more than the refund would be. Customer "service" not helpful at all. Steer clear! The positive reviews are clearly fake, look at them - all have the same formula.

Have to give a star to do a review. Ordered Peter Thomas Roth from Instagram ad, sent me West Month, never heard of it. I paid through PayPal so they helped me and if enough complaints they will stop using them. I encourage you to notify them if you use PayPal.

I purchased the Peter Thomas Roth eye firming cream and received a West Month cream which does absolutely nothing. I emailed them and they are claiming it’s the right product! They are scamming people. This is ridiculous.