The Website Designs offers professional and custom website design services that cater to the unique needs of each business. We specialize in responsive, SEO-friendly websites that are not only visually stunning but also function seamlessly across devices. Whether you need a new website, a redesign, or ongoing support, our expert team is here to help you build an online presence that stands out. Our focus is on user experience, clean designs, and results-driven strategies. Trusted by businesses of all sizes, we take pride in delivering high-quality solutions with a personal touch. Join our satisfied clients and elevate your brand with The Website Designs.
The Website Designs (thewebsitedesigns.com) has 104 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
thewebsitedesigns.com
Website
thewebsitedesigns.com
Category
IT & Communication
Location
Emeryville, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 8% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
This company stole $8,836.00 dollars from me and made no effort to refund it back to me. We had a contract and they broke it. Now they claim "we are the new owners and bought this company that file for bankruptcy". It's the same people, they just switch names amongst each other. Guess what, you bought all of their debts. The debt I have with The Website Design has not been settled. I don't want your services, I want my money. You had one chance to make an impression and this company failed. These are the same people that took my money and went partying with it. Nothing has change. They ask me to reach out to them and I did. They refuse to give me my money back. So it you feel like just throwing your money away , this is the place. Don't waste your time. Go to GoDaddy.com or Wix. I built my website in eight days something they could do in 8 months. You can build your own website. I did it so can you. I haven't check lately but The Website Design had a "F" rating with the state of California.
MB
marcus B.
Response to claim of non-affiliation
Subject: Re: Formal Response to Your Claims of Non-Affiliation
To Customer Support,
Thank you for your response. I stand firmly by the accuracy of my review and the connections I have identified.
Regarding your request for "verifiable proof," I have already documented that the same individual—Jason Cole—personally answered or was the point of contact for both "The Website Designs" and "Business Website Inc" via the phone numbers listed on your respective websites.
I have no intention of removing my review or retracting my statements. In fact, I welcome any further information you can provide that clarifies your internal structure or confirms your legal officers. This will be very helpful for the Federal Trade Commission (FTC), the Better Business Bureau (BBB), and the California Attorney General’s Office, all of whom have been provided with my detailed records of these communications.
I look forward to their formal inquiries bringing full transparency to your operations.
Dear The Website Designs,
You rely on dozens of 5-star reviews to promote your credibility, yet platforms like Trustpilot do not verify whether those reviews are genuine. That makes it your responsibility to stand behind them with real, verifiable support.
If these reviews reflect actual clients, then it should be straightforward to contact at least a handful of them and have them publicly reaffirm their experiences—confirming the services they received and that their reviews were not incentivized or influenced. With the volume of 5-star ratings tied to your business, visible client support should be easy to produce. The absence of that transparency raises legitimate concerns.
There are also multiple inconsistencies that require a clear explanation. While you state there is no affiliation with Business Website Inc, both companies list the exact same address. In addition, I personally called both businesses and the same individual identified himself as “Jason Cole” on both calls. These are not minor overlaps.
Further, Trustpilot reviews for both companies reference the same individual—“Emma H”—being praised as an employee. The appearance of the same staff member being reviewed across two supposedly unrelated companies raises obvious questions about whether these businesses—and the reviews associated with them—are truly independent.
At the same time, your “F” rating with the Better Business Bureau stands in direct contrast to the image presented by these reviews. If that rating is inaccurate, you should be actively disputing it with documented evidence and support from verified clients—not relying on unverified online feedback.
For transparency, I have already filed complaints with the Better Business Bureau, the Federal Trade Commission, and the California Attorney General’s Office. You—and any legitimate clients who support your business—have the same right to respond, provide evidence, and dispute any claims through those channels. If your position is valid, there should be no hesitation in doing so.
At this point, a business presenting this volume of positive reviews should be able to produce real, visible client support and directly address these overlapping details. Until that happens, the credibility of your reviews—and the claims surrounding your business—remains in question.
Sincerely,
Marcus Bonilla
CG
Christian G.
The Website Designs is a commercial…
The Website Designs is a commercial fraud that will take your website hostage. They created a non compliant website that they then extorted fees to fix.
LC
LUIS C.
They Stole My Money
They Stole My Money, this place is a Fraud do not do business with them.
BU
Bunny
😡"I had high hopes for this website…
😡"I had high hopes for this website company, but unfortunately, they fell short of delivering on their promises. After weeks of waiting and numerous assurances, my website was not to my liking wasted $700 bucks. Communication was sporadic at best, leaving me feeling frustrated and ignored. It's disappointing to see such a lack of professionalism and follow-through. I wouldn't recommend this company to anyone looking for reliable website services." FIVVERR has reasonable prices and actually delivers on time. DO NOT WORK WITH THIS COMPANY......IF YOU DO DONT SAY I DIDNT WARN YOU.
KJ
Kelley J.
HORRIFIC TRASH
Welllllll all I can say is this company is TRASH!!! We signed up last year around March. We asked them UP Front is there any more charges that we need to know about? We were told No! Well that was a flat out LIE! After about $1600+ we got a half ass website and nothing was working like it should. We went back and for with Elvin and David and nothing was EVER DONE RIGHT! They took our money and did not do a damn thing. I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE! DON’T DO IT…..
LI
Lia
Don’t hire this company services!
Don’t hire this company services!
•They will take a year to finish your project (changing people in charge of your project every single time, which you have to sent your info over and over again because they don’t received”)
•They will come with additional charges over the time pass (offering things that if you don’t get, your website won’t work and that is up to you) which they don’t say the moment before hiring them!
• After the long wait for your website to be finally finish, Manager will come with a $2,000 additional charge that if your don’t pay it won’t be view by any client since it won’t be in any search engine and treated you in an awful way!!
Your website will ended up in a $8,000/$10,000
Be aware! This are scammers, this is fraud!
TZ
Tony Z.
"-0" star for sure, Stay Away.
Update:
After a very lengthy dispute,
they reimbursed most of the charges.
"Minus zero star" for sure. The absolute worst Website development company out there. Total incompetence, biggest liars, never reveal their faces, as they told us that they dont have cameras on their computers. They use fake english names as a cover. Their first US address was at a Starbucks location in San Francisco and the new one is at a $50 monthly rent virtual location in Emerryville CA.
They are based in Pakistan, a call center and they had no idea how to upload our website on AWS.
we had to constantly work with AWS tech team to assist. Also they will not share their location in Pakistan....hmm. promised a HIPAA compliant website, secure and encrypted, but of course, we got nothing and we got hacked a couple of times due to their lack of competence.
I am not sure that I can express my frustration in few sentences. Professional scammers, always late on zoom calls, unprepared, never ending excuses for why it is not done. The contract promised full refund but of course we got nothing.
Delay after delay, went from 8 weeks delivery to 8 months incomplete delivery with $7000 overcharges for stuff we never got. We were promised refund payments which we never received a penny. HIGHLY NOT RECOMMEND THEM, STAY AWAY.