Bryan
Thewaterbottlestore.com fixed their mistake!
I ordered a water bottle from thewaterbottlestore.com on May 20th and it arrived cracked on June 2nd. I left a voicemail at the 1-800 number listed on the website but did not hear back from them until I emailed them 2 days later. Scott assured me that they would send a replacement out free of charge but as of July 2nd, I still have not received anything and no one has replied to my emails. Save your time and money and shop elsewhere! *UPDATE* Upon publishing this review, I was contacted the next day by Scott who owned up to his mistake. To make amends, he immediately shipped out the replacement bottle and refunded my money. I received the water bottle 2 days later in pristine condition. I am happy with the results but sad that it took a negative review to get them. However, the bottle is exactly what I wanted which is why I choose thewaterbottlestore.com in the first place. Thank you Scott!