Ruth
Poor quality
The details sent to develop my 10 posts (in particular the links to the YouTube videos) weren't embedded into the post content, plus there were formatting errors in the post content that I had to go and correct. There were limited personal photos placed in the posts, despite being requested to provide more photos, which confused me. The posts developed were not at the quality of formatting and layout that I had expected, nor had seen in other websites developed by VP and overall I was very disappointed. The effort it took for me to develop the content and send to VP didn't match with the outcome received. It was a sloppy cut and paste show. It would have been quicker, looked better and been much easier to integrate into my weekly emails had I just done it myself.
Response from The Visionary PlannerApr 7, 2021
Ruth, I'm sorry to hear you weren't happy with your blog layouts. After looking into this matter, my team informed me that we submitted the work to you and did not receive any notes back. All the issues you listed we could have easily revised had you informed us. Note that as part of your package you get unlimited email access, project management calls and the ability to personally speak to me at any point if you're not satisfied. As you stated, the work we've done for other clients was top quality, and that's because we do a first pass, solicit their notes, then revise. Since you're still actively working with us, I suggest in the future you issue notes and give us the opportunity to make you happy, versus resorting to review sites.