The Violet VixenReviews of thevioletvixen.com

Literally one of the worst clothing companies I've worked with. Promoted an item was in stock and would only take 3-6 days to ship. Contacted them 2x after a week, once went unresponded. The other time they said the order would be shipped in 1-2 days guaranteed. Item never came, I went to PayPal to try and get my stolen money back for a product that never arrived. They managed to send in a tracking number which invalidated my refund and the package has yet to arrive! I lost over 100 dollars to this worthless, skeezy company. I suggest never purchasing and go to daisy corsets for your corset needs. thanks

Does not look like the picture. Took 6 weeks to be delivered.

It took 4 months for my items to be shipped and by then I had moved to a new address, I tried contacting you guys about it through email, phone, chat support via the website, and Instagram and still the resolution was not solved and my item came to California and was returned to sender because I’m not at the old address!!! So that’s just a mess up you guys have to pay for now just a big ol waste of everyone’s time

If I could give zero stars I would. Violet Vixen was difficult to do business with. My order took over 2 months to be delivered, way past the date I needed it. Violet Vixen did not respond to my phone calls or emails until I said I was going to contact credit card company to reverse the charge. When I finally did get a response, they said my product would get shipped in a week. I said I wanted to cancel my order as I needed it 2 months ago. They said I could not cancel because it was past the 24 hours from when I ordered. It sure was, it was 2 months past. I would never do business with them again.

I placed my order September 15, 2020. My order has never shipped. As of April, the last time they responded to a message, they had no idea when my order would ship. They will not give a refund. Aug 24, 2021- I opened a case against them with the BBB the same day I originally posted (Aug 10) and they have not responded.

Never got the.product when I needed with enough time in advance. Horrible communication. Still.waiting for a refund cause I still havent.gotten the.product thT I no longer get need

It took two months for the parcel to arrive and it came different from what I've ordered. Also, they're not genuine at all! Actually, they are not real leather and the sneakers hurt my feet. I simply cannot use it. I've asked for refund, as they've sent me the wrong ones, and after exhaustively and frustrating e-mail exchanges with them I finally gave up and decided to post a review with my experience. Do not buy from them! Ever!

I sent a email regarding my package that I received, it was the wrong item and I still haven’t heard a response about whether sending it back to receive the correct item or to just get a full refund.