The Violet VixenReviews of thevioletvixen.com

While I eventually got my product, it took nearly 2 months and a threatening message just to get any semblance of info. I ordered on October 6th, and it just came in yesterday on November 29th. I didn't get a single response to any emails. I only got a shipping notification the say I sent the chat on the 22nd, and no reply to said chat either btw. This isn't the first time this has happened, and I doubt it'll be the last. I'm extremely disappointed and will not be ordering again.

Take my advice and NEVER buy from this website. A YEAR ago now I ordered an expensive backpack and still haven't received it. The worst part was the customer service. I got an email back only twice in all this time, they've ignored me since. I've tried calling the business, tried their live chat, even tried getting help through the BBB. They quite litterly took my hard-earned money, and ignored me. My package was never shipped to begin with, which is most concerning. I've never gotten shipping info or updates, a refund, or even a response. Violet Vixen is garbage and if you look at these reviews and their complaints on the BBB, you'll know it's a mistake to order anything.

I made an online purchase via PayPal several months ago for a photo shoot. I received an order confirmation, but the order was never shipped out. I repeatedly tried to contact them about the status of my order and never got contacted. The photo shoot has long passed, and my order is still sitting without being shipped. I lost over a hundred dollars, and feel like I got robbed. I like to support local businesses, but this is absolute theft.

It has been 14 months since I placed my order and I never received it. The customer service is terrible. I placed an order from there because my friend had such a good experience with them and the corset she ordered was amazing. But I have had the complete opposite experience.

Item not worth I paid for, over priced. Communication is horrible!

My problem with what I ordered from Violet Vixen is that it took forever... it was like something out of wish.com and it shouldn't have taken that long

Ordered a corset about a year ago. Had their hefty take and wait time, but when the product came it was a third party $15 corset. They allowed for the return at store credit has been about eight months since confirmed return still no credit. Have reached out several times across all platforms with no help.

Absolutely horrible. Ordered from them July 2020 and it’s now September 2021 and they still have refused to send me my order and they refuse to refund me. They only offer store credit and I don’t want store credit from scum. I called them out in their social media Facebook page and they blocked me and will no longer talk to me at all in regards to my purchase. They are scammers 100%. And they know what they are doing is wrong. Do not waste your time taking a chance at having these people steal your money. They do not care about the customer or the product. They only care about your cash.