Heathen
Great product, lukewarm customer service
The product itself is wonderful and I love it. Glad I FINALLY got it. I understand we are in a pandemic and things are taking longer than usual, but the communication could have been more forthcoming than me having to email several times about it. Also, being refused a refund due to the very long wait time (a month and a half when it was all said and done, when I was told it would be 8-12 days) is a poor business practice, in my opinion. That said, I would probably order again once things are more normal and I hopefully wouldn’t have to wait as long for what I bought.




