The Violet VixenReviews of thevioletvixen.com

I bought boots that totally feel apart after one wear. They were defective or total bad quality. I wanted a refund and was not given one. Don’t care what the policy is if the item you are selling is defective then a refund should be give. Will never order from you again.

I ordered 2 items from Violet Vixen and the parasol was ok but the corset was made really badly. It was made with plastic boning and not the steel it said it was. One of the clips in the front completely fell off the first time I put it on. And when I contacted customer service about it I was treated really rudely and have not ordered anything since. It was a horrible experience. My business is now with Corset Story.

The Violet Vixen lost my business a few years ago. Since then, they’ve rebranded, according to multiple emails. And despite my efforts (unsubscribe me), the “new” business won’t stop emailing me. Great customer service just isn’t their strong suit.

I have purchased 2 corsets, and I wrote reviews for both. However, your company never posted either of my reviews. (Both were not 100% positive, so I can only assume you’re trying to suppress negative comments.) I even spoke to your customer service about the issue, and it was not remedied. Shameful!

Bought an outfit, NOT true to size, waaay to big,(I sent clear photographic evidence, as well as measured the size of the items and compared to their size chart) and tried to get a refund even though I paid for postage. They did not answer my numerous messages and emails or messages on Facebook other than refusing to refund me, and I had to go through my bank to get my money back. I reported them to the BBB and the Texas Attorney General's office as well as to RipoffReport.com

I ordered a corest and it was too large, so I sent it back and ordered a different size. I even purchase it, without waiting for the other one to return and credit my account. Even with the 4-6 weeks processing time, it was forgotten about, I emailed multiple times and got a reply of "working on it" I designed my entire gown bassed on the corset and it did not arrive by my event. Which was over 8 weeks of processing time Unacceptable, crappy customer service. I will never buy from Violet Vixen ever again.

Had issues with my order. They made a tracking number for a package they sent out 2 weeks later. I had requested a refund by that point with 0 communication. By the time I got it, all I wanted was a refund. Worst company to ever buy from. If I could rate less than 1 star I would. I will never buy anything from this company ever again

They kept sending the wrong sizes, and then when the right size came, their sizing had changed. Each time I tried responding created a new email request in their system, which was very obnoxious, and the person I spoke with last got very snippy with me. I’m done with this company. It’s a ripoff of Restyle anyway.