Emily D.
Great service!
I ordered a corset from Violet Vixen about a month and a half ago, but wasn't aware that it would take 21 days to tailor before being sent. About 2 weeks after I ordered I emailed the company asking when I would receive the corset, and they were very polite and professional and answered all my questions. Last week I decided that I may not want the product after all, and I emailed them about cancellation, but learned that you can only cancel within 24hrs of placing the order since it is hand made for each order. They did let me know there is return service however, but I have since recieved the product and decided to keep it! I wish I had been more well informed about the order policy before placing my purchase, but I think that falls on me for not doing my research first.




