The Violet VixenReviews of thevioletvixen.com

I have never purchased something from the Violet Vixen that quality wise, failed the impress, and the most recent purchase is no exception. I am very happy and satisfied with the dress I bought. But the shipping times, and the communication/followup is lacking and frustrating. Even before COVID, you could expect it to take a good 3 months to receive anything, and getting status updates was a crapshoot. Not much has changed as of late. It's unfortunate - I'd buy from the company _much_ more frequently than I do, if they could just fix the issue with customer service response and shipping speeds. I'm not sure why it's still a problem, because it's become an almost-infamous issue for them for years now.

The coffin shelf was smaller than I expected.

I had a very hard time getting a refund for an item I ordered in February. I understand covid screwed a lot up so I was patient. Months and months later I decided to call the store. I was immediately issued a refund and given a $20 credit which was amazing and appreciated. I ordered two sets of pasties with that. I still have not received them. I emailed and got no response. I love Violet Vixens products so much but, sadly, will not be ordering from them again. I wish them nothing but the best.

The item is great; however, the shipping was ridiculously slow, and the item was on sale long before I received it. I bought it full price. The item itself is perfect.

Little communication about how long shipping will take. I ordered items in May that’s I’m still waiting for now.

My order too so long to get to me that I forgot I even ordered it

Took awhile to get here.. I am aware covid played a big. Part of this. But I had ordered. The beginning of may... far as the corset itself. I am happy. With the product as it is comfortable and a great fit.. I've already received compliments on the corset and its fit..

Well it took forever to get it, I'm talking like 8 months, which I actually understand because the COVID 19 procedures are exhausting! Then when I did get it, it doesn't fit. The waist is too small and the rest is too big.