Carla C.
My items are amazing! And I got answers! Will be back to shop again!
I had to order a few items because they were so dang cute and unique, and I needed to add to my wardrobe rotation. I was hesitant to order after reading many bad reviews. I pulled the trigger, and ordered back in late April, and I waited. And waited. And waited. I finally reached out, and did not hear anything back until several days later. Again, I reached out, to no avail. Things were not looking good, and I really did not want the reviews to be right, because their stuff is just so awesome!!....I had hope that this would be a good experience. I'm a positive person, dang it! I reached out again at the end of July as a last ditch before I got nasty (which as I get older (45!), I just don't want to do...too much wasted energy), and received an immediate response! I spoke with Julie who assured me that this was a legit operation, and that there were "some" issues under the old management (as seen from past reviews!) that she, paired with the new management, were trying to fix as quickly as possible. I also had a few interactions with Eve, who sent me tracking, and a profuse apology about the extreme amount of time it took. I received my beautiful items, and glad that I did! I will do business with them again, now knowing that kinks are getting ironed out, and they are aware and taking action. Thanks Eve and Julie for saving this potentially bad experience and turning it around!