Bl
Bad customer service
Bad customer service, and when I messaged them (multiple times) I didn't anything back. Only after did I send them an email did I get a tracking number for my order

Violet Vixen was created to provide a place for unique personalities and communities to find clothing and accessories that celebrate their beautiful lifestyle. We strive to provide a curated selection of alternative fashion that echoes sexy aesthetics, beauty, functionality and a free-spirit!Whether you are a seasoned cosplayer searching for an authentic steel-boned corset, or you have just begun exploring alternative fashion and want some cute clothing and accessories, we can help you on your journey!PLEASE LET US KNOW ABOUT EVENTS AHEAD OF TIME AND WE CAN RUSH SHIP FROM OUR MANUFACTURER IF NEEDED!
The Violet Vixen (thevioletvixen.com) has 624 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Showing 41 reviews with 3 stars · Clear filters
Bl
Bad customer service, and when I messaged them (multiple times) I didn't anything back. Only after did I send them an email did I get a tracking number for my order
Chris
It took 6 and 1/2 months to receive a product. Very disappointed in that fact. The products however was awesome.
Dustin
Quality products but it does take a while to ship. Around two months on average. Also, I started ordering the brands they carry directly from the companies when possible because there is a considerable markup. I might use them for shoes but that’s about it.
Angelina EvaAnn W.
It took two months to get here! And when I finally got my orders I of the earring that goes inside the ear was mishaped! The jewelry is beautiful but that's ridiculous! I literally ordered it on October 17th and got it December 30th!
Nick
One hat I ordered was perfect. The other doesn't look like the one listed on the website.
Dawn E.
I purchased this over a month ago and it never has arrived. This is the 2nd time I've had issues with purchasing from violet vixen and it took forever the 1st time. *update* I finally recieved my product and the actual purse I recieved was way bigger than I thought it was going to be. Its really nice and I do like it Alot. When I did recieve it, it was flattened so I've had to stuff it to try to make it sit the way it should be. I will say the purses I have gotten from violet vixen are nicely made just take extra long to recieve. I originally gave 1 star but put to 3 only because it was flattened which makes it not sit right. Ill continue to try to "fluff" it out so I can use it.
Jennifer H.
Took awhile to get it, which I understand cause of covid-19. But I'm happy with it,going to use it when my husband does reenactments.
CM
The corset is BEAUTIFUL! Very well made, the rainbow is a glittery plastic material. (kind of reminds me of 90s toys.) The mesh keeps it breathable and comfortable. The stitching is fine and it fits well. (I got an XL) The 3 stars however is rating the service. I ordered this corset back in September and other than a order confirmation, everything was silent for 2 months. I order overseas a lot so I'm used to waiting a long time for orders, but in this case I didn't even get a shipment confirmation. (And later found out they were just gonna take my money and never ship it.) I had to file a PayPal dispute just to get any confirmation and to get my item 4 days later. Overall, I'm happy with the product and I'd LOVE to be a regular, but this store REALLY needs to get themselves together first.