With over 20 years of experience, the Think Academy K-9 after-school math program now operates in 10 countries, inspiring a passion for math in over 5,000,000 students. Committed to sharpening young minds' problem-solving skills, the program ensures that each student builds a solid foundation for future development and challenges.
Think Academy (thethinkacademy.com) has 14 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
thethinkacademy.com
Website
thethinkacademy.com
Category
Specials Schools
Location
San Joseu, California
Listed on Five Star Index
2026
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The company replied to 7% of reviews.
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Most recent review: June 2026.
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The way the company is coordinated is entirely incompetent. They try to meet up with their flaws by using things that are undeniably worse and try to sugarcoat it with using fake money as an incentive for kids to learn. Not only is a company attempting to be ran with English as the central language by people who only know how to speak Chinese a bad idea, it also really downgrades the QOL and the quality of the learning being displayed. Not only that, instead of being simple (which is arguably better) and using more common apps to run their classes such as Zoom, they had the idea to make their own complex incomprehensible app and advertise it across chinese platforms by using Chat-GPT-generated paragraphs that undermine the image they're trying to support. On top of all of that, they're really a bit too nosy; not in a doxxing way, but more in the way that they expect you to be working every single day for unrealistic amount of times (mainly for students). Their classes are also exponentially boring; only 1% of the people they hire make it interesting and overall they try to make it interesting by installing their own "games" into the system and let kids play them for 5 seconds out of a few hours which overall makes them seem like tryhards. And can we talk about the quality of the education they're providing? Not only are they every day coming up with an extensive assignment for you to do to make their workers feel "needed", considering how most of their workers are clearly unfluent when it comes to English, instead of even trying to use google translate, they attempt to write all the math questions IN english, which ends up being grammatically incorrect 99% of the time and is an absolute eyesore to even view. Now "on paper" these things individually may not sound so bad, but overall, in the greater perspective, if you put all of these together, it ends up being the most mentally crushing, infuriating, and incompetent thing you may ever lay your eyes on.
TC
Tim C.
DO NOT TRUST THEIR SOFTWARE
DO NOT TRUST THEIR SOFTWARE
their software is very sketchy. it spies on your computer. the teachers can see the contents on your computer, and they will message you scarily when you are on another app, such as spotify to listen to music. they will tell you they know you are on another app, and i dont feel much privacy. it also spies on your webcam! what a surprise! when you turn the camera off in the app, your camera will remain on and will still have power. they are spying on you, and they keep track of everything. your mic is also always on, unless you have a mic switch on your computer. you can get cold called on at any time, even if you dont raise your hand. the instant you get called, your mic activates and everyone in the class can hear you. this is a huge privacy concern, especially if you dont feel safe about letting people hear your home. did i mention theres no way to turn off this feature? speaking of the software, it is very low quality and seems very rushed, just like the textbooks. the software has built in emojis to use in the chatbox, but they are very limited, and use ios emojis no matter which operating system you're using. the chat also has a moderation filter, which sounds good right? wrong. it never actually blocks any dirty content. ive seen people make racist jokes in the chat before, unfiltered. when you type the word "trapezoid", it gets blocked. this is because it contains the word "r3pe". however, "trapezoid" is an important word in the classes, but you cant say it in the chat! you cant say "it sbetter" for some reason, and so much more. now, with that out of the way, here are some easter eggs in the software:
1. the entire app is just an html document (local website) complied with vue.js. the app is stored in an asar file, which is very low quality. this also causes the app to run extremely slow.
2. you can use developer tools anytime in the app, using the keyboard shortcut ctrl + shift + i
3. you can exit fullscreen while in a classroom using the f11 key
4. you have the option to switch devices for audio and video while in class, so go wild with it; you can use virtual cameras and microphones or just switch your mic to a dead device to prevent getting spied on
5. at the beginning of class, the teacher will play a really loud and annoying sound to signal that the class is starting; its a great idea, but its an extremely loud sound, kills your eardrums, and it sounds very childish
the textbooks also have a ton of typos. some information is very inaccurate. it is written by foreign people, so the grammar in the books are poor. the text formatting and fonts are inconsistent and hard to look at. explanations are very unclear. teachers have heavy accents and are not very helpful.
thats about it! enjoy your experience!
Response from Think AcademySep 3, 2024
Dear Tim Cook, Thank you for taking the time to share your experience with us. We greatly value the feedback from each of our users, and we understand your concerns. First and foremost, we apologize for the issues you’ve encountered regarding software privacy. We take the privacy and security of our users very seriously. If you have any questions or suggestions regarding our privacy policies or product features, please feel free to contact us at [email protected]. We do not monitor users' personal activities, and all software-related features strictly adhere to privacy protection policies. If you have specific concerns or encounter technical issues, we are more than willing to assist you to ensure that your information and privacy are fully protected. Regarding other issues related to the software's functionality and quality, we have forwarded your feedback to the relevant technical team. We are continuously working to improve user experience, fix potential bugs, and add more useful features. Additionally, we apologize for the errors and inaccuracies in the textbooks. We will promptly review and correct them to ensure that the content is accurate and easy to read. Thank you again for your feedback. We sincerely hope you will reach out to us to discuss your concerns in more detail so that we can provide you with a better service experience.
Best Regards,
Think Academy Customer Support Team