I was able to get ahold of the support quickly and once i did even if they didnt know what i was talking about they would walk through with me on what they needed in order for them to solve my issue or to determin what is going wrong.
if all else fails they elevate it so you get the issue resolved one way or another. mine personally required deep dive into multiple logs and recreating the issue to get to the base of it.
CH
chadillac
Best choice for intraday historical options
The best provider I found that has historical intraday options data, with bid/ask pricing, Greeks, and IV. Most other platforms either didn't have the data or were geared toward big institutions and out of my price range. The support team was also really understanding and helpful. They seem like good, genuine people. Thank you!
RL
Richard L.
great customer support team and good…
great customer support team and good product! one of the best option api for retail investor
MT
Michael T.
Support team is great!
Support team is great!
Value for the money is hard to beat.
Used thetadata to do some option scanning and their support is very helpful, even doing 1-on-1 direct messages.
Might be one of the better value for money services out there for option data.
JM
Javier M.
The best support team I've dealt with
I'm working on a technically demanding project, and the technical team has been outstanding at every step. Fast replies, always from someone who clearly knows the system inside out, and never the copy-paste answers you get almost everywhere else.
Every single exchange moved my problem forward. That's rarer than it should be, and worth saying publicly.
JU
Julius
They are amazing and I'd always vouch…
They are amazing and I'd always vouch for them.
Been with them since October 2025. Their service is fast, reliable even from West Europe, the documentation is also very straight forward. But most importantly (and that's why I'm writing this review) the customer service is outstanding. Clicked the wrong subscription, reached out to support and within minutes they responded and fixed it.
HA
Harold
ThetaData - Retired options trader’s dream come true.
I have been a customer of ThetaData for almost three years now and have watched the company grow and mature along the way. I am retired from the world of HFT/day trading options, but I'm still very interested in studying historical options data and how the markets behave.
The main thing that stands out is how ThetaData gives instant access to both real-time and historical OPRA data down to the millisecond level. OPRA is the SEC's public feed covering quotes and trades for over 1.5 million options symbols across 4,400+ stocks, ETFs, and indexes.
Back when I was actively trading, getting usable historical options data was a real hassle. It required an expensive live data subscription, maintaining banks of high-capacity hard drives to store everything, spending endless hours on programming to process it all, and handling way more set-up and ongoing maintenance than one person could keep up with consistently. ThetaData completely changes that. I can now pull exactly the data I need on demand in seconds with none of that heavy lifting or constant upkeep. It's an amazing accomplishment, especially for anyone doing research or back testing.
When I first started using ThetaData, I was blown away by the support from the developer/CEO, plus the active user community. Even as it has grown, customer service still feels like a top priority - right up there with the data quality itself. The developers and management are still very active in the Discord support channel, jumping in to answer everything from basic questions to really detailed technical stuff.
I highly recommend ThetaData to anyone who is serious about historical options data, whether for research, back testing, or just satisfying curiosity about the markets. It's made studying options history so much easier and more accessible.
CB
Christopher B.
Great Platform
There is no competition when it comes to real time and historical options data.