Dick B.
Terrible customer Service
Terrible customer Service. Shipping charges are ridiculous. Shipping charges are shown as a mandatory item with no choice offered. They lie about that. Service Reps aree liars that make product offers substitution offers they don't carry through on. I would never trust them and will never do business with them. They lie about offering lower shipping charges. The item comes up on the web page with shipping charges assigned to the purchase. If other options were available they are well hidden and were never offered until I complained. These people are so dishonest. stay away from them.
Response from Solar BizOct 10, 2022
Not true, You just missed the choice. We give our customers the choice to pick the shipping service they prefer. You chose UPS which was the most expensive service we offer and UPS up charges if you are remote. I noticed that if you had chosen US Post Office shipping your shipping would have been around 10 bucks. Really if you didn't like the UPS charges (and I don't either, as they have gone up dramatically since Covid) why did you go ahead with the order?