SlidequestReviews of theslidequest.com

Response from SlidequestJun 19, 2021

Hi Jarryd, We are very sorry for this inconvenience. We guarantee you that our after-sales service is always available to cater to all your concerns. We tried searching for your email/contact details but our system was not able to see any thread. At some point, we may have not received your communication due to mail server issues which can possibly happen to both sides of the server. We highly suggest to please re-send your concern again to [email protected] so we can further look into it? Please know that we are always here for you. Sarah Customer Success Manager

Response from SlidequestFeb 4, 2022

Hi AE, Thank you for bringing this to our attention. The lifetime updates are for free. You may also check them directly on our website through this link below: https://theslidequest.com/collections/latest Please, do not hesitate to reach us at ([email protected]) should you have any other questions or concerns. We are always here to assist you. Sarah Customer Success Manager

Response from SlidequestApr 21, 2021

Hello Lula, We are so sorry for the confusion. We guarantee you that you do not have to pay extra. You just to have to login using the username and password that you have registered when placing your order. For your convenience, here are the direct links to the social media templates: https://theslidequest.com/products/social-media-infographics-template https://theslidequest.com/products/social-media-diagrams-for-presentations https://theslidequest.com/products/social-media-vector-infographics-template Please do not hesitate to send a direct message to [email protected] and let us know how it goes. Sarah Customer Success Manager

Response from SlidequestApr 22, 2021

Hi Basheer, Your feedback is highly important to us and we are sorry if we did not meet your expectations. Your suggestions are well taken by our creative team. Nonetheless, we guarantee you that all of our templates are rigidly, logically and intellectually crafted to meet the various needs of our clients and it's our commitment to continually pursue for improvement in pursuit for excellence. As for the refund policy, we will approve it within 10 days only if the reason for returning is due to technical issues or troubles downloading the templates. Please do not hesitate in sending us a message for any concerns. Sarah Customer Success Manager

Response from SlidequestJan 15, 2021

Hello, thank you for your purchase and for sharing your experience with us. We apologize for any inconvenience during the onboarding process. Please, share your Order ID with us and we will help you set up your account in a breeze. Most times the problem occurs whencustomers use a different email to sign up that is different from the one they used to make the transaction. In those cases our system is not able to match the email with the order. Please, send us a message at [email protected] and we will help you right away. Thank you for your business and for your understanding. Sara Customer Success Manager

Response from SlidequestNov 14, 2020

Hello, thank you for your purchase and for your feedback. We have thousands of happy customers around the world and we have been able to help thousands of entrepreneurs, consultants, and sales managers to create amazing presentations. Our library have thousands of professional-made infographics that are ready to use. Not sure why you are saying you only saw 12. Also, unlike our competitors we offer MORE value at a way BETTER price than anyone else! And that's a fact. Others either offer less content or ask you to pay monthly. While with us we are constantly adding more value to our library and it's a one-off payment deal. We appreciate your business and we will be more than happy to help you if you let us. Please, send us a message at [email protected] and we will help you find our templates so you can also start creating amazing presentations. Thank you Sara

Response from SlidequestOct 30, 2020

Hello, thank you for your comment. We are sorry to hear about your experience. We have hundreds of charts (not only 270) and all of them are linked to Excel. If we missed one please feel free to reach out to us at [email protected] so we can fix it for you and for all our customers right away. We care a lot about our customers that is why we release updates almost every week with new slides and infographics. Please, send us a message so we can serve you better. We will be looking forward to your message. Thank you! —Kim