SlidequestReviews of theslidequest.com

Response from SlidequestMar 11, 2023

Hi Ritesh, Thank you for your feedback and we are so sorry for the inconvenience that it may have caused you. Our support specialist has sent you a response but somehow your email server may have not received it. Please check your inbox, spam and junk mail sections too. Please see more details below regarding excel templates and how to edit them. These are some of the templates that are linked to excel: https://theslidequest.com/products/bar-charts https://theslidequest.com/products/comparison-charts https://theslidequest.com/products/pie-charts https://theslidequest.com/collections/organizational-charts/products/kpi-dashboards https://theslidequest.com/search?type=product&q=covid To edit the charts, just right click on the chart or graph element and choose "edit data". The excel sheet will pop out and you may then edit the values. Here's a video tutorial on how to edit the charts on our slides: https://www.loom.com/share/7cc6dee5350b4b46921975b1093af443 This video link might also help out: https://www.youtube.com/watch?v=VIQIGs02veA This is also the link to the excel templates in our website: https://theslidequest.com/search?type=product&q=excel As it may be too late to reconcile, I wanted you to know that I have used your experience within our customer satisfaction process to be sure that we do not make the same error again. Please do not ever hesitate to send your message to [email protected] should you have any other questions or concerns. We are here for you! Sarah Customer Success Manager

Response from SlidequestFeb 23, 2023

Hi Tim, Thank you for your feedback and we are so sorry for the inconvenience that it may have caused you. Our support specialist has sent you a response on how to download the template as well as the direct drop-box folder was shared to your email. Please check the inbox, spam, and junk mail sections of your email and let us know if you still have not seen it. As it may be too late to reconcile, I wanted you to know that I have used your experience within our customer satisfaction process to be sure that we do not make the same error again. Please do not ever hesitate to send your message to [email protected] should you have any other questions or concerns. We are here for you! Sarah Customer Success Manager

Response from SlidequestFeb 14, 2023

Hi Lisa, We are so sorry for the inconvenience that this has caused you. Our customer support specialist needs a proof of your transaction for us to check on any orders that is placed on the system. Also, if your card was stolen, we will not be able to trace that so you need to contact your bank and have them do the necessary steps to freeze any purchase or orders that the person will do. As it may be too late to reconcile, I wanted you to know that I have used your experience within our customer satisfaction process to be sure that your feedback is valued. Please do not ever hesitate to send your message to [email protected] should you have any other questions or concerns. We are here for you! Sarah Customer Success Manager

Response from SlidequestFeb 1, 2023

Hi Alice, Thank you for your feedback and we are so sorry to hear that our product did not meet your expectations. All our templates are 100% editable and as for smart-art, you can always insert your own idea to it and add the smart art functions that will suit your needs. As for return policy, unfortunately your claim is not valid as you were able to download the demo and the templates without any problems. You may check our refund policy below: https://theslidequest.com/pages/refund-policy As it may be too late to reconcile, I wanted you to know that I have used your experience within our customer satisfaction process to be sure that your feedback is valued. Please do not ever hesitate to send your message to [email protected] should you have any other questions or concerns. We are here for you! Sarah Customer Success Manager

Response from SlidequestJan 14, 2023

Hi Michelle, Thank you for your feedback and we are so sorry to hear that our product did not meet your expectations. As for return policy, unfortunately it is invalid as you were able to download the demo and the templates without any problems. You may check our refund policy below: https://theslidequest.com/pages/refund-policy All our templates are 100% editable. The templates are arrange in order after unzipping the files. We also recommend to visit our website so you can save time by searching for the templates that will suit your current business needs. You can even check the previews to see if they tailor fit. As it may be too late to reconcile, I wanted you to know that I have used your experience within our customer satisfaction process to be sure that your feedback is valued. Please do not ever hesitate to send your message to [email protected] should you have any other questions or concerns. We are here for you! Sarah Customer Success Manager

Response from SlidequestJan 10, 2023

Hi Eric, Thank you for your feedback and we are so sorry for the inconvenience that it may have caused you. Can you please re-send your email and make sure the email address is correct? We value you as a customer and we are eager to resolve your case asap. As it may be too late to reconcile, I wanted you to know that I have used your experience within our customer satisfaction process to be sure that we do not make the same error again. Please do not ever hesitate to send your message to [email protected] should you have any other questions or concerns. We are here for you! Sarah Customer Success Manager

Response from SlidequestJan 4, 2023

Hi Matthew, Thank you for your feedback and we are so sorry for the inconvenience that it may have caused you. Our support specialist has sent you another response using a different mail server. Please check the inbox, spam, and junk mail sections of your email. As it may be too late to reconcile, I wanted you to know that I have used your experience within our customer satisfaction process to be sure that we do not make the same error again. Please do not ever hesitate to send your message to [email protected] should you have any other questions or concerns. We are here for you! Sarah Customer Success Manager

Response from SlidequestDec 17, 2022

Hi Mike, Thank you for your feedback and we are so sorry for the inconvenience that it may have caused you. All our templates are 100% editable. Our support team sent a direct email to your inbox showing that Smart-Art can be inserted into the templates then you can customize it according to your business needs. For reference, simply go to Insert tab > then Smart Art > Choose your Design and Edit manually. As it may be too late to reconcile, I wanted you to know that I have used your experience within our customer satisfaction process to be sure that we do not make the same error again. Please do not ever hesitate to send your message to [email protected] should you have any other questions or concerns. We are here for you! Sarah Customer Success Manager